Customer Ratings & Reviews
- Model:
- MB16ACE
- SKU:
- 6403999
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the ZenScreen 15.6" FHD IPS Portable Monitor, particularly its portability, screen size, and lightweight design. Many appreciate the good quality and clear resolution, as well as the convenience of USB-C connectivity. However, some customers have expressed concerns about the stand, compatibility, and the potential impact on laptop battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Great monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy. Very portable. Plug and play. Didn't have any problems using it out of the box.
I would recommend this to a friend - Pros mentioned:Portability
Good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent portable second screen display; highly recommend
I would recommend this to a friend - Pros mentioned:Portability
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like we expected. Good value, great for travel
I would recommend this to a friend Caution won't work with all USB-C
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as an open box "excellent". Even with this rating, the USB-C cable was missing. That's unacceptable. I bought my own new USB-C 3.2 cable and found that this ASUS monitor isn't even detected by my Lenovo laptop through its USB-C port. The laptop supposedly needs to be capable of display port over USB-C. I thought any USB-C would work so shame on me. It does work, however, through the laptop's USB-3 port and the included USB-A to C adapter. I kept the monitor since this workaround is functional, but it is not how I initially wanted to use this.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Phil,
Thank you for sharing your feedback on this product. We understand that it didn't meet your full expectations, and we sincerely apologize for that. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. Your feedback will be forwarded to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2103074458-0027" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Weight
Okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that this is the lightest portable monitor I could find so when I travel with my laptop the bag isn’t too much heavier. Screen is okay - color is off a little bit. Price was a bit high at $210... would have been happier with $150. The folding case is also a little annoying. Wish cover also protected the back and not just the front. I work a lot and in different places so this product is very useful for me.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for the feedback, it meant a lot to us. I will be letting the related department know about this concern for continuous improvements to the product line. If you meet up any technical difficulties, feel free to send us a tweet or direct message to our Official ASUS North America Support Twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post for reference.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well out of the box. Did not have to load anything on to be able to use.
I would recommend this to a friend - Pros mentioned:Screen size
Portable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Small and fits any where. Godd for traveling
I would recommend this to a friend Extra monitor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my MacBook Pro. Only slight drawback is, I travel a lot, and it does not seem to fit in my backpack for it to completely zip up because of the length
I would recommend this to a friend- Pros mentioned:Portability
Meets my needs for traveling and working remotely.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the money. I needed multiple monitors for traveling and this does the trick.
I would recommend this to a friend Great portable external monitor!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially used with a 2013 MacBook Pro and had to install DisplayLink drivers. Now using with a 2020 MacBook Pro (Apple Silicon) and it was just plug and play. While this portable monitor is Full HD, it's not as high resolution as Apple's Retina Displays so objects dragged from the laptop screen to this one (and vice versa) won't be exactly the same size. Purchased during Black Friday sales event for 50% off!
I would recommend this to a friend- Pros mentioned:Screen size
Great portable monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to connect with extremely good crisp picture
I would recommend this to a friend - Pros mentioned:Portability
Portable Monitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and works great!! Light and easy to travel with
I would recommend this to a friend - Pros mentioned:Screen size
High quality portable monitor.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a really great screen - Nice size and colors. The stand/case was very nicely made.
I would recommend this to a friend - Pros mentioned:Portability
Great screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this- easy to use and simple to set up- very light weight so ideal for travel use
I would recommend this to a friend - Pros mentioned:Portability
Easy like Sunday Morning!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easiest way to make your laptop/surface have a dual monitor. Super easy to hook-up and use.
I would recommend this to a friend - Pros mentioned:Portability
Great Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor to bring while working remotely away from home.
I would recommend this to a friend Need a 2nd screen?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent travel monitor when you need that 2nd screen. Works perfect for what I needed. A little early to rate the durability, but so far so good!
I would recommend this to a friend- Pros mentioned:Portability
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent monitor. Easy to use and configure with macbook. unfortunately not connecting to iphone.
I would recommend this to a friend - Pros mentioned:Portability
Perfect!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This screen is just perfect! Hooked up so easy with my others.
I would recommend this to a friend - Pros mentioned:Portability
Good monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this monitor. Good for travel and looks good.
I would recommend this to a friend