Customer Ratings & Reviews
- Model:
- MB16ACE
- SKU:
- 6403999
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the ZenScreen 15.6" FHD IPS Portable Monitor, particularly its portability, screen size, and lightweight design. Many appreciate the good quality and clear resolution, as well as the convenience of USB-C connectivity. However, some customers have expressed concerns about the stand, compatibility, and the potential impact on laptop battery life.
This summary was generated by AI based on customer reviews.
Hard to Awaken After Idling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This portable monitor gets an average rating because it seems that when I’ve idled too long, the monitor doesn’t awaken properly from a sort of sleep mode which causes me to have to force restart my Samsung laptop.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear L Cherene,
We sincerely apologize for the sleep mode issue you've encountered with the ASUS ZenScreen and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. Please allow us to make your experience with ASUS a better one. To further investigate the problem, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2103074458-0028" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So convenient! Very easily portable and durable for travel/commuting.
I would recommend this to a friendGreat product!! Great picture!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product with crisp clear images at an HD level of resolution. One of my best COVID-19 purchases.
I would recommend this to a friendNo carry case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the cheaper black version that came with a carry case for a few years. The screen broke when I was traveling so I bought this one. I like the screen on this gray one but I’m disappointed if does not come with a carry case for the price. Fortunately I have my old carry case because if I didn’t, I wouldn’t be able to travel with this one.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear CorinneC,
We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experience very seriously. Not all models are included with the Zenscreen Sleeve, this model has the Asus Smart Case instead. Specifications and features vary by model and region.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2103074458-0011) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
Excellent
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful to hv a second screen for home office. Easy to carry. Comes with a case and connecting cable.
I would recommend this to a friendPortable monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is compact, easy to connect and the bestbuy representative were very helpful
I would recommend this to a friendGreat portable monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged right in and works perfectly with my 13” 2017 MacBook Pro. A terrific addition to any workflow.
I would recommend this to a friendAs expected, great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, no issues. I never go on a business trip without it.
I would recommend this to a friendGood Product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good product that I would recommend to everyone.
I would recommend this to a friendWorks well
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really, really cool. Works well. Nothing else to say 50 character minimum for reviews is stupid.
I would recommend this to a friendASUS ZenScreen 15.6"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect for a 2nd portable monitor! Foldable case works great!
I would recommend this to a friendGreat travel monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice portable monitor. Very slim and crystal clear. Great for traveling
I would recommend this to a friendGreat deal!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great for working remotely or having an extra monitor around.
I would recommend this to a friendExcellent Travel Monitor for Mac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this monitor for travel with my Mac.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is awesome. Very helpful when using my laptop.
I would recommend this to a friendBest Purchase Ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never deal with a bulky montior again! No regrets!
I would recommend this to a friendSurprisingly Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor - thin, handy, good color and response - and is powered off USB connection.
I would recommend this to a friendGreat add to any WFH setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect addition to my WFH set up. And you can use it in portrait mode
I would recommend this to a friendAdd on screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great add on for my work at home office to help with my presentations.
I would recommend this to a friendGreat second monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great second monitor for the price. Love the screen protector.
I would recommend this to a friend