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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 149 reviews

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88%
would recommend
to a friend

Customers are saying

Customers praise the ZenWatch 2 Smartwatch for its affordability, long battery life, and stylish design. Many users appreciate the watch's compact size, user-friendly interface, and convenient notification feature. However, some users have experienced connectivity issues and the lack of a speaker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-149 of 149 reviews
  • Rated 5 out of 5 stars

    Outstanding..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought myself the 49mm watch on Saturday night....while I was playing with it; and figuring out all the cool stuff it can do, my wife was looking over my shoulder saying, "that's cool" or "that's awesome!". I decided to buy her the 45mm one the very next day for a Christmas gift...I think it's safe to say that that she is going to be impressed by my gift to her this year. This thing is really nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it for the value pricing. I am not strong believer of smart watches but wanted to experiment. This is in the perfect zone for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Just a Pretty Face

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've worn the basic fitbit for a year and was looking for more features. Origionally I purchased the origional ZenWatch and I loved it's appearance and features. It connected to my phone via Bluetooth, I found it frustrating to loose connection with my phone. I have a Samsung Note which is a large phone. The Wi-Fi feature of the ZenWatch 2 allows me to move room to room. I can discreetly glance at my wrist to view selected notifications while leaving my phone on my desk, in my pocket or purse. This watch looks great, it has styling similar to the Apple watch at a fraction of the price. It accepts interchangeable watch bands to easily personalize your look. The ZenWatch come in two sizes, I chose the smaller option, I was disappointed that it did not include the speaker option but chose to keep it as it is a better fit for my wrist. I love that I can see and respond to texts and google search information and directions with voice to text. I love this watch and the ongoing upgrades continue to further improve its functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a sleek design but it has a few downfalls. I wish the pedometer worked better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life isn't that great. 2 days just doesn't cut it. Everything else was fine.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with my ZenWatch 2 (49mm) for approx. 2 weeks. After owning it for only a short time, it started to not work properly. At times, it would be at 100% charge and turn off. Sometimes it would only power on with the charger attached to it. After doing a factory reset, I paired it again to my phone and reinstalled apps. It worked for less than 30 minutes before it started having issues again. I contacted Asus and the customer service rep was not helpful. Before it started having issues, I loved the watch. The fit was great for my slim (female) wrist and I had no issues with apps, Wi-Fi or pairing it with my phone. I loved that I could be on a different level of my house and turn up my Spotify music and that I could respond to text messages via voice or emoji. I am very disappointed that the watch was a lemon and I had to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and it works pretty good. Nice watch

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Did not like

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in the hopes of replacing my old samsung gear fit. I had to install around 4 apps on my phone, just so it would connect to my phone. I could not get the screen to lock, and the battery died in less than 12 hours. Returned it...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch worked properly for just over 2 weeks. Now, I cant send text messages or emails from voice to text through this piece of junk. And naturally, this issue began right after the return policy at Best Buy ran out. Terrible. I wish I could give this thing 0 stars.

    No, I would not recommend this to a friend