Customer Ratings & Reviews

Was super excited to buy extremely nice watch but after downloading ZenWatch Manager the factory watch faces partially disappeared and the watch would not upload the new watch faces. Software was up to date and I reset the watch 5 times with the same result. Customer service was unable to help and finally hung up on me. Brought watch back to the store.

So I'm going to just write that my unit does not work properly and must not have met QA. Because my vibration completely does not work at all. The sad part is it is sold out online and in stores so I may be waiting a while before I can get a replacement. Hopefully the best buy policy about holiday items and the extended return window proves true because this is usable but not ideal.... That being said, still getting used to it from my pebble but I am optimistic about my experience going forward.

Got my zenwatch and seemed great! first time i charged it you could see the gauge go up. worked great! 24 hrs later, charges but the gauge stays at the same percentage, don't know how full it is until i restart the watch, then i know the percentage. next time i need to charge it, same thing all over again. did a default reset twice, did not help! looks like i'm going to send this back. sucks works great, if not for charging issue. i see i'm the second reviewer so far with charging problem. Hmmm!

Good ZENUI app and watch to track fitness related information.

Google Apps does not support Gmail cards and therefore completely limits the functionality for the watch. Search Google for "gmail cards in Google apps".

Noticed a charming problem less than 24 hours of ownership. Called Asus 5 times. They offer no solution. Will not send a replacement. It is sold out Ordered it early only to have this happen and a company that has Poor Custo me Service ! Avoid this Company !