Customer Ratings & Reviews
- Model:
- 90IG0590-MA1G4V
- |
- SKU:
- 6400912
Customer reviews
Rating 3.9 out of 5 stars with 309 reviews
(309 customer reviews)Rating by feature
- Setup4.2
Rating 4.2 out of 5 stars
- Range4.5
Rating 4.5 out of 5 stars
- Signal Strength4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers have good things to say about the ZenWiFi AX Wireless-AX Wi-Fi Router's coverage, ease of use, and setup process, frequently citing strong performance and signal strength. However, some users experienced connection issues and found the price to be high. Concerns were also raised regarding the router's firmware and app, with some reporting instability and difficulty with the user interface.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup
Rated 5 out of 5 stars
ASUS delivers again!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was short. Initial software update was fast and the systems been working great. House is 2 story, 3,300 ft.² with block walls and floors.
I would recommend this to a friend Rated 5 out of 5 stars
Mind Blown!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up takes minutes, just download the app, update the firmware and you're off to the races! Mesh don't lie. So far the best router system I've ever had with Wifi 6 coverage and covers my entire property with full speed in areas where I couldn't get a signal. Amazing!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great mesh system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up with the iPhone app. Coverage is excellent. I can have good enough coverage to cover my entire yard as well as home. Money well spent!
I would recommend this to a friend - Pros mentioned:Coverage
Rated 5 out of 5 stars
Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system gave us more coverage and better speeds than our old router and extenders. Everyone in our house is pleased.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Zenwifi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded my wifi with these and glad I did! Im actually get the speeds I pay for now. Also I get coverage where I didn't in my backyard.
I would recommend this to a friend Rated 5 out of 5 stars
ASUS Routers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fine piece of equipment! Thanks for an excellent well made device that works flawlessly.
I would recommend this to a friend- Cons mentioned:App, Connection
Rated 1 out of 5 stars
Did not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not been able to connect the routers after multiple attempts. I have contacted ASUS on 2 occassions and the told me that there was an issue with the router and I would need to return it. Also, the app never worked and had to go to a separate website to try to connect the routers with no success.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
I'm truly sorry to hear about your issue with the router, this must be frustrating. Do you still have the router in your position? If possible, please use the Asus Router App, go to "Settings" > "System Settings" > "Feedback" > and send a Feedback mail to us. We are here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Pros mentioned:Setup
Rated 5 out of 5 stars
Best router ive bought to date
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product arrived earlier than expected and in excellent condition. Setup was fairly easy and the product works great
I would recommend this to a friend Rated 5 out of 5 stars
Great Choice - Fast Connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I can now get fast signals throughout my entire house without being dropped!
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best routers I've ever had. Internet is lightning fast, no buffering when 4k streaming or gaming. Definitely recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Mesh Setup for Wifi6
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall appears to be a great mesh system that is easy to set up and seems to function well.
I would recommend this to a friend - Cons mentioned:Connection
Rated 1 out of 5 stars
about as bad as it could be
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We moved and my gaming room lacked a connection for our modem. The floor below had the connection. The second node could not go through a single floor. The house is very standard, only 3 years old, and this router displayed poor connection to the second node only 15 feet vertical. I then took my computer downstairs to play directly plugged into the base. I hitched on every game about once every 10 seconds. after switching back to my 5-year-old standard router it worked great. I did tons of research, and this seems very out of place for this router. I may have gotten a bad unit. I'll still be returning this and going with ha different brand.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We are terribly sorry for the issue you have with the device connection and for the inconvenience, this has caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send them out to the stores worldwide. ASUS provides a warranty for the unit in order to fix or repair any isolated factory escape defect. This information will be passed on to our development team.
We truly appreciate your feedback. If you need any assistance, please don't hesitate to contact us via email: customerloyalty@asus.com and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Good Choice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to replace my old google mesh. It is a good option with many features coming from my previous mesh system.
I would recommend this to a friend- Cons mentioned:Firmware
Rated 5 out of 5 stars
The best Wifi 6 for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Early firmware versions were a bit rough, but this is a rock solid product now. I use them at both of my homes.
I would recommend this to a friend - Cons mentioned:Connection
Rated 1 out of 5 stars
Expensive for dropped signals
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this would be the solution for me as my garage gets limited signal and I expected the mesh to work great. Not the case at all even though my router is about 20 feet away from the camera but through a concrete block wall. In fact, not only would my garage camera keep dropping, but the other 3 cameras inside would also drop randomly (about 20 times a day!). I called Asus and they gave me various settings to try and a case number. The settings made no difference and instead of fighting it longer, I just returned it. I will pass Asus for now.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LotusB,
We do understand the inconvenience if you are experiencing wireless connection drop.
To resolve the issue, please verify if the wireless router or internet service provider's modem/gateway is working properly and internet service is stable. We recommend that you contact your ISP in order to check or test the modem/gateway and connections from their end. Also, please verify if the cameras are configured and working properly.
Should you need further assistance, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 5 out of 5 stars
XT8
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Works as advertised, especially given covid work and school from home requirements
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent WiFi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up. Works great. The first time I’ve had dependable WiFi in a long time. Highly recommended.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great WiFi upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome upgrade for my household’s WiFi!!! Setup is easy and took no time at all.
I would recommend this to a friend - Pros mentioned:Range
Rated 5 out of 5 stars
ZenFi AX
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup for a novice, great range and capacity for additional devices.
I would recommend this to a friend Rated 5 out of 5 stars
Asus Wifi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, works perfect. Used this for a system in my house it does an amazing job. Highly recommend
I would recommend this to a friend








