Customer Ratings & Reviews

Absolutely hated these. I purchased these for my parents (they had Panasonic before) and they are horrible. I can’t even figure out how to use them. Also my mother threw away the packaging from Best Buy so they can’t be returned. Lesson learned. Not a fan of AT&T or Best Buy.

Poor sound quality and so many bells and whistles it's too complicated a phone if your looking for a basic phone.

Worst phone system i have ever owned. Can only retrieve messages from base unit, not other phones. Large central button is not to answer phone, but it blocks calls from that number. Takes 2 buttons to answer. I returned it and bought a Panasonic.

Terrible sound. Functions are not easy to use, VM only shows up on phone, does not give alert signal. Bought this one to save $!0, wrong choice on our part.

Disappointed there is no way to have call numbers announced. These days, screening for far-too-numerous spam calls is an essential “Must-Have” feature. When we realized the basic feature wasn’t included, I returned it to a store. I really compliment BB for excellent customer service.

The volume level was too low. I returned the set and got a Vtech which worked fine, and, cost less!

Very unhappy with phones. Unable to person when call is incoming and sometimes when making out going calls.

The phone stops working after 30 minutes on the phone. some callers cannot reach us as the phone does not ring. Will not buy this product again. After only 4 months it needs replacing.

The phone dropped calls; party could not hear me when I speak.

The hearing keeps going out , I have to reset the phone Constantly

Difficult to set up. Many features but hard to find basic tasks.

Not satisfied . Cannot make outside calls not receive messages.

Phones were for a elderly persons use. Not east to hook up or use. Directions very confusing.

A very cheap product.... charging stands failed to hold handset in place.

Just okayI will not purchase another cheap cheap cheap cheap cheap

Great phone, the distance you can travel from that hand base is longer than my previous phone.

The sound quality is outstanding! Loud and clear! Perfect for those who are hard of hearing.

we had to return few days after we bought , not a very good quality.

It is ok. Not as user friendly as the previous……..

I had a hard time trying to get phones running. Book has directions but they are over 100 pages to read. I am 71 yrs old. My neighbor had to come over to connect for me. But I still do not have it working as it should. NOT really happy with these phones. I wonder can I return them back?