Customer Ratings & Reviews

Unable to insert a 1 for long distance calls redials. My last phone did this. It also rings twice on the other side before rininging in the home.

Very difficult to get to the directory my mother unable to operate phone

Purchased this set in June 18, 21 and here august 11,21 the phone isnt working. There is no voice coming through the hand sets and any of the phones... we hooked up our old (10 years) hand set it it works perfectly fine... Less then 2 months and this set turned into a paper weight set...

Awful. Phone disconnects every fee hours and we are starting to hate restarting it every time it does this.

lags when dialing number. slow response. Not as good as the older model I had. Not recommended.

Sound on the phone is not loud enough very disappointed compared to my older model of the same brand.

Horrible phone system. Very difficult to set up and use. Still can't figure out how to do some items. The time on the base unit and phones changes constantly...won't hold the time. This phone should come with a class on how to set it up and use it. Frustrating to say the least. Don't buy.

Last one on shelf so I bought it . Doesn't work well for me . Didn't return it . My problem .

I still haven’t been able to get this phone set to work, I have read and reread the directions but still can’t figure it out.

The quality and performance of these phones are not worth the price paid. Reception is not good the vast majority of the time.

If you’re trying to buy this for the connect to cell, just know that it does not allow you to place calls, only accept incoming calls via the handsets. This was with an iPhone, which does not have the Connect2Cell app. That is only on Android it appears.

Not easy to use I have to have the manual with the phone at all times an having trouble keeping a dial tone.

It blocks calls but, of course, after return time ended, I often can’t answer calls on it.

Absolutely hated these. I purchased these for my parents (they had Panasonic before) and they are horrible. I can’t even figure out how to use them. Also my mother threw away the packaging from Best Buy so they can’t be returned. Lesson learned. Not a fan of AT&T or Best Buy.

These phones are not the best. Half the time, they ring, they will continue a constant ringing with no possibility to answer

i cant get it to stop screening calls so a lot of my calls are not going thru

Poor sound quality and so many bells and whistles it's too complicated a phone if your looking for a basic phone.

Worst phone system i have ever owned. Can only retrieve messages from base unit, not other phones. Large central button is not to answer phone, but it blocks calls from that number. Takes 2 buttons to answer. I returned it and bought a Panasonic.

We had to return this set because there was a delay when someone was calling you vs when the phones actually rang.

Disappointed there is no way to have call numbers announced. These days, screening for far-too-numerous spam calls is an essential “Must-Have” feature. When we realized the basic feature wasn’t included, I returned it to a store. I really compliment BB for excellent customer service.