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Customer Ratings & Reviews

Your price for this item is $64.95

Customer reviews

Rating 4.5 out of 5 stars with 1867 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the CRL32102 DECT 6.0 Expandable Cordless Phone, particularly its ease of use, button size, and sound quality. Many appreciate the clear caller ID, reasonable price, and answering machine functionality. Some customers have noted that call blocking is absent, and the setup can be a bit challenging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 1,867 reviews
  • Rated 3 out of 5 stars

    Serves our purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone serves our purpose, but is uncomfortable on the ear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    why

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no clue how to use it. The Tech, was good, he did his job, and left, so the phone is there and I have not used it, purchased it, it look good at the store, so, It is complicated for me! I read an I still don't know how to use it. I may have to go to the store for lessons. Oh it looks good, but?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well enough, and nothing special about it. Our last one was hit by lightning, and this one is fine as a replacement.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone in October and had it only a month and a half and the screen on the receiver quit working and I’m being told it can’t be returned!!! I’ll never buy from Best Buy again!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Call blocking

    Rated 1 out of 5 stars

    Phone for conference room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this phone for conference calls in meetings. It doesn't have enough volume for everyone to hear and the person calling in can't hear the speakers in the meeting.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mikey's Moaning Again!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not particularly impressed with the quality of the AT&T phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't bother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total piece of crap. Would not work with my VM through Xfinity. Went straight to our dumpster.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of great features at a low price, Everything you expect from a modern phone. Works perfectly with my VoIP account (Vonage).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    RETURNED !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for less than 2 weeks and the menu screen went black and no way to get into phone make any adjustments. Very disappointed in this phone. Bought different ATT phone and so far ok.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Bought for my mom who is 100, she can hear clear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great for a older person, clear and ease of use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not ideal for Seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother I law 78 year old was confused as it always displayed voicemail even if you have already listened to it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to write a fair review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone doesn't work. I don't know if its the phone or my communication provider. Emergency at home hasn't allowed me to contact my provider of phone service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not fully mute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item as it would say volume off but still could hear sound.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone after reading all the reviews, I love this phone I just don't use the caller ID feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy too set up, audio quality is excellent, buttons and controls are sturdy and no conflict with finger size.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone is fine, everything else is sub-par

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works fine. That's the only selling point. Well, that and it's price. Programming is not intuitive, and the phone lacks seemingly common-sense features like the ability to clear all Caller ID numbers at once, instead you must manually erase each one individually.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was just replacing the same phone, but on the new one when someone left a message it was very fuzzy. Had to return it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    EXPECTATIONS FULFILLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS HOME TELEPHONE WAS EXCATLY WHAT I WAS EXPECTING. GREAT PHONE QUALITY WITH THE FEATURES NEEDED.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AT&T - CRL32102 DECT 6.0 Expandable cordless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only receives calls but I cannot dial to call, I have not been able to return it but I will do so as soon as I can. thanks

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A little complicated to use. Handset easily droppe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little complicated to use. Handset easily dropped.

    No, I would not recommend this to a friend