Customer Ratings & Reviews

This is the worst phone I've ever had. It hangs up while you're talking, is totally unintuitive and has absolutely nothing to recommend it. do not buy it.

The product appears to have been repackaged. Not good.

I should have looked at the reviews first. Its an ok phone would not buy this phone again cheap feel and sound quality is poor.

Had take phone back , said out of range to handset to cradle , call technical support ,got a foreign accent ,I could barely understand , best buy made it easy to return ,I went with another brand VTech been using them for years ,don't know why I tried at and t

Terrible phone. Has no blocking feature, Too many issues with this phone to list -- The phone is just awful - don't waste your money. I have to purchase another phone.

I remember landlines sounding better but it does hook up to the modem OK.

This cordless did not have the voice quality one would expect from AT&T. Exchanged this product for Uniden.

Probably could have done better but the price was right.

You get what you pay for! This phone echos and has poor connection and sound. Wouldn’t recommend it at all!

The speaker on the phone is horrible just like the last one I bought from best buy It's hard to understand anyone

It is terrible. Unintelligible when announcing caller. Very frustrating and totally useless. Also unable to return. Deserves 0 stars.

This product does not include a audio jack in order to use a headset, which is not specified on the box.

This product don’t work right, the digital answering don’t work

I returned this phone as I was unable to get it to work. Don't know if it was because I do not have AT&T and it was an AT&T phone. Best Buy was unable to answer the question. I bought a different brand which is working just fine.

It lasted maybe 3 days and then the phone just died. Didn't want to turn on at all. I returned it and bought a different name brand that was cheaper.

I was looking for a replacement cordless phone/answering system at a reasonable price and, decided to try the AT&T CRL 32102 having a positive experience with two other AT&T corded phones, and this unit was just under $50.00. I ended up with more than I bargained for. First, like other current model cordless phones, it makes use of DECT 6.0 wireless technology which means a dedicated frequency for cordless phones that gives extended range, is not bothered by interference from such devices as microwave ovens, and does not interfere with home wireless computer networks. This AT&T phone system (manufactured by V-Tech) has quite a few useful options, especially for people with hearing or vision issues. It has an extremely large viewing screen with large, black text on bright, white backlighting. A large keypad with orange backlighting with the option of a key press to be announced by the digital voice function. You can also activate talking Caller ID to hear who is calling as well as call-screening to hear answering machine incoming messages. Audio has also not been forgotten: The phone offers a feature called HD Audio - circuitry to add clarity to calls. On the front, there is an audio assist button to add a little more volume boost than the volume control alone. On the right side, there is an EQ button that alters, bass, treble, natural response, again for call clarity. In the short time I've used the unit, it has performed flawlessly, and I have been especially impressed with the quality of the digital voice functions. Per the enclosed abbreviated instructions ( a full 90 page manual is available on the AT&T website as a .pdf file), make sure to charge a fresh battery for 16 hours before setting up and customizing the phone options to eliminate issues. If you need expansion handsets, this system can support up to 12. I didn't know how well I would like it initially, so I only purchased the base unit configuration. Now that I am completely satisfied, I purchased an extension handset that has all the features of the base unit. Registration of additional handsets is easy, quick, and automatic. A few little cons (but nothing that detracts from the value here): First, these are small, lightweight handsets that are somewhat smooth and slippery. Perhaps in future versions, they might add a rubberized coating to the sides, making it easier to hold on to. Second, when you are away from the base unit and using only the handset to play back messages, even with maximum volume, you need to hold the unit close to your ear to hear clearly. Finally, the handsets use a special battery and plug-in connector. I hope this gives you an informed buying decision and I highly recommend this product!

In store associate suggested this product but I needed a full working phone not this extra phone

I Thinking about taking it back and get a different brand

This product is too cumbersome to set up. I realized I really only need one phone.

Returned noisy, unrelible , user unfriendly. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxx