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Customer Ratings & Reviews

Your price for this item is $18.99
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Customer reviews

Rating 4 out of 5 stars with 1177 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the Alcatel Ideal 4G LTE's affordability and ease of use as significant advantages. Positive feedback also highlights its battery life, performance for the price, and screen size. However, some users express concerns regarding the camera quality and limited storage capacity. The lack of a flash on the camera is another frequently cited drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,177 reviews
  • Pros mentioned:
    Ease of use, Performance
    Cons mentioned:
    Flash

    Rated 4 out of 5 stars

    Nice little phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this phone for my husband to use on the jobsite. He goes through a lot of phones, so it makes no sense to buy anything expensive. I was surprised how nice this phone was for the price. It's sturdy, has nice features and is easy to use. Reception is good. It would be 5 stars if not for three things: There is NO flash, there is no way to block individual numbers, and the battery life is not great. Not horrible, but not great either. If any of these things are important to you (they are to me) then don't buy this phone. For a spare phone, or a jobsite phone, this is a really good phone. Also, in case you are wondering (like I was), the ATT prepaid phones work just fine with your regular ATT account.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow and Laggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my mom who isn't very tech savvy. It was her first "smart" phone and all she needed it for was making calls and receiving texts. The touch screen on this phone is garbage! It takes 2-3 seconds to respond and it is very laggy when scrolling. I knew buying it that it was going to be cheaply built, but this wasn't even with the $10 I paid for it. Also, more often then not, she couldn't hear the person on the other end of the line! So frustrating, I ended up buying her an LG that she loves.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pass if you can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't particularly fond of this phone. Picked it up I a pinch, and it was worse than I feared. If you need a phone for anything besides calling or texting, pass on this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone died pretty quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone lasted about 10 days, started to get operating system error messages , error messages when nothing was being used (just sitting in your pocket) , now doesn't turn on. I just bought it because it was cheap, I think you get what you pay for. But probably early hardware failure. Its a shame since I spent $45 for the phone card, and then signed up for a $35 plan since I didn't need $45 worth of features. so I wasted $10 right there. Just get this if you totally don't care what happens to your phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went completely wrong with this phone. My Iphone was damaged so I thought I could make it with this one. I was wrong at every angle!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hassle to unlock this phone from AT&T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of trouble trying to unlock this phone for use outside of AT&T. While I was eventually able to get it to work with T-Mobile it took much longer than expected.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good enough to make calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few glitches but for the price was decent enough to make calls. That was about it. You get what you pay for.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    screen quality not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen and camera quality is not good . however basically its about what we pay for . Good for call purpose

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    OK for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my mom to get her away from the old flip phones. There are issues with it but overall, a decent phone for beginners.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    spare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone to use as my Android was not working and had to send back for repair. I am required by work to have a cell phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dissapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does not work well at all. I can't receive mms. If my face is too close it hangs up. I wouldn't recommend this phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    phone is terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lock would not work on phone and it kept calling 911 by it self and police came terrible phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I do not recommend this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here my reason why I do not recommend this product, to download a application connection, (wi-fi) takes more than 30 minutes, the brightness level on the screen is very smooth. Buy two different models the same company ALCATEL and the same result, and my internet was not the problem because I have other devices connected to the same signal and work well I hope my comment will help them to decide before buying. luck!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to get it set up with my current phone number but was never sucessful. Still have not been able to use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Look Good for basic Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK kind of phone, if you plan to use mostly as phone, this will be good, for smart is added advantage but expect more.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nearly the worst phone ever bought.. I wouldn't even want to donate this phone

    No, I would not recommend this to a friend
  • Cons mentioned:
    Flash

    Rated 1 out of 5 stars

    Not a great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No flash, phone opens easily in pocket, "butt dials" easy, hard to navigate.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Do not Buy not good horrible,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sorry but this was the worst phone I have ever had I returned it!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Thing sucks battery drains

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drops 10% every hour while not bring in use having no apps running no Wi-Fi Bluetooth or anything

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't like this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it for my grandson it does work well always in reboot stage. I don't recommend this phone

    No, I would not recommend this to a friend