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Customer Ratings & Reviews

Your price for this item is $18.99
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The comparable value price is $19.99

Customer reviews

Rating 4 out of 5 stars with 1177 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the Alcatel Ideal 4G LTE's affordability and ease of use as significant advantages. Positive feedback also highlights its battery life, performance for the price, and screen size. However, some users express concerns regarding the camera quality and limited storage capacity. The lack of a flash on the camera is another frequently cited drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,177 of 1,177 reviews
  • Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    No good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone to hold me over until I was able to pay full price for a good phone and I should've just when without. This phone is only great for talking. I miss just about all of my text messages, the headphone jack sound is horribly low, and the touch screen is slow to respond. You can't even use the SD card for your apps. It's just for pics and the camera is too bad for that. But I guess you get what you pay for. If you are not a texter or use the internet often, this phone is for you. I wouldn't use this as a daily driver.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    you get what you pay for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my kid so I thought it would have been a good phone to be able to just make calls but the sound quality is bad and it seems to not respond when she needs to make a phone call so she has to re start and that seems to work. But I need something reliable in case of emergencies.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent phone for $11 and it has all basic smart phone features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great prices works great for me I'm loving it thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Want to try something different

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to try something different from my old iPhone 3G

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great deal on this phone, love best buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone is good as a back up phone- lags microphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is surprisingly good in many areas. Pretty fast but when it comes to microphone, somehow next person doesn't get clear audio even on Skype they say the volume is toooo low.. Can they fix microphone?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone. I love it. I couldn't be happier.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone....My friend referred it to me and Its good quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    a great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always has good deals, like the is cell phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    MALWARE PREINSTALLED !!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MALWARE preinstalled on NEW phone! Purchased,activated and set up, by the time I reached the home screen MALWARE had begun to take over the phone! Security features were altered and shaded out. I had disabled "Google Contacts Sync" app-while it was still disabled I discovered it running and trying to go online. System Apps were affected-shaded out, mysterious data and cache appearing....Everything that was happening is too numerous to mention. I did several Factory Default Resets -nothing made it normal. The MALWARE is definately at the SYSTEM LEVEL! I will be returning it to the store. As for how the phone works-I have no idea- I never had the chance to use it in its 'NORMAL' state.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dim, low contrast screen.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor screen resolution, and loaded with bloatware. Bought 2 for 10 bucks each. The 5 dollar Alcatel pixi pulsar is better for use as a Chromecast and Bluetooth remote.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price attractive, but poor sound and microphone. No one can hear you talk. Phone cuts out on conversation almost every time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AT&T is not unlocking this phone without ...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AT&T is not unlocking this phone without 6 months of paid services. So if you'll buy it to use it in another network you should consider this aspect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    pay a little more and get something better !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is only good for backup use incase your main phone broke. the phone button (home, back key), you have to press it really hard for the phone to respond, it' like you have to abuse the phone by pressing really hard for the phone to respond. the touchscreen is fine, only need to press it lightly but the home and back key, you have to press it really hard.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone doesn't work well. I didn't get my calls.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst GoPhone I've ever had. Keypad is non-responsive half the time. It changes settings on it's own volition. I have NEVER dropped this phone OR got it wet. I'll NEVER buy another Alcatel phone--any model

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The screen is so bad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spare yourself the agony...stay away from this phone.

    No, I would not recommend this to a friend