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Customer Ratings & Reviews

Your price for this item is $194.99

Customer reviews

Rating 4.6 out of 5 stars with 401 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are delighted by the Apple iPhone 5s's affordability, ease of use, and camera quality. Many appreciate its size and find the performance to be satisfactory for everyday use. However, some users express concerns regarding the limited memory and battery life. The smaller storage capacity is also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 401 reviews
  • Rated 3 out of 5 stars

    8.0 Megapixel Camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is compatible with the 6s of 6s Plus. You're able to use FaceTime.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Big change from an android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like it at all. The sound was horrible. Phone calls were very low and I couldn't hear anything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I bought IPHONE 5S that doesn't work in Brasil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite insisting many times that I need an unlocked cell phone, which would be used in Brasil, Best Buy's sales people from Miami Southbeach store offered an IPhone blocked by AT&T for 6 months. It was only possible to find it out when I returned home. Now I am in São Paulo, Brasil without any possibility to use it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke in one month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got a little wet then in had shadows in the screen ridiculous better off going the expensive route and iPhone 6 or 7

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to use other SIM its waste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste Mobile dont buy this mobile .. unable to use other SIM cards

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Out of date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be a great phone once upon a time. Now, there are way better phones from even unknown companies which are better than this IPhone 5S.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    iPhone was great. Problem w/ BestBuy itself.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Grandma as an upgrade for her practice (2nd hand) iphone 5c. Did not want to get an installment phone so this iPhone 5s GoPhone was the best option. The item works great, size was just enough for her, and all the basic necessities (phone calls and texts) were sufficient. We didn't use the airtime credit since she already had her own plan with AT&T. Only had a problem with the activation of the phone because, apparently, the Best Buy cashier/employee forgot to mark it as sold in their inventory or directory so AT&T had to block its activation assuming that it was stolen. I had to send an official receipt just to confirm that we bought it. So be careful when buying this phone with Best Buy. Make sure they mark it as sold to prevent any hassle. Other than that, phone was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlocking AT&T Go phone IPhone 5S

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlocking takes just 2 hours usually. DO NOT OPEN The iPhone package at all. Go to https://www.att.com/deviceunlock/request/#/unlockstep1 And select NON ATT CUSTOMER radio button top right hand corner on the page and then provide all the other details and check your email for unlock approved message from AT&T. I just did yesterday 03/18//2017

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for a awesome price last weekend. phone is brand new, on IOS10, and works great. had it unlocked and on my choice network in under 10 mins. very, very easy to do as others have said (google it). happy with my purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good budget phone after 3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone during black friday for $170 and pretty good at this price point... I prefer this compared to budget android phone... Keep getting new OS updates are super cool

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value iPhone. Lasted several years. Would high recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great iphone and easy setup!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the price and ease of setting up my new phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought this phone since I like the design of iPhone 5s and I got it through store pickup and my order was ready in 10 min. Phone was perfect!! Cheers to Best Buy! They always stay true to their name!! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal phone it comes with $45.00 plan. I unlocked right after I purchased it on eBay for $2.00

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent phone for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this iphone looks very good and a brand new works awesome :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that the phone came with airtime made it an easy decision to purchase for us when buying my daughter a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this cheap gophone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple quality, IOS, can't be beat. Other android phone just doesn't seem right and keep overheating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlock iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone will work in India. Can we use this iPhone for 2 months and change to other carrier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Old. Not Obsolete.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone for those on a budget but don't want to compromise the modern tech.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Airtime card not included!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main concern was that the actual airtime card was not included. it was $45 airtime just loaded to the sim. Customer service was very rude and unhelpful and flatly told me to return the phone which I did. AVOID.

    No, I would not recommend this to a friend