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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1217 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the LG Phoenix 2 for its affordable price, great camera quality, and ease of use. Many appreciate the large screen size and good battery life, along with the expandable storage. However, some find the placement of the power button on the back inconvenient and note that the phone has limited RAM. The phone's design and lightweight feel are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,217 of 1,217 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought as a backup phone. So far, so good. It is serving it's purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale for 50 dollars and this is the best budget smartphone I have ever used. I took one star off, because there is no notification LED light, no adaptive brightness and the 8mp on the back could be better. But all in all, it's a great phone and if those three 3 things aren't important then go for it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Got this for my mom she loves the 5" screen !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this LG phone for $49.99 wow great deal and great brand

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great gadget

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone hve great hardware at a very affordabke price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. The battery had to be replaced, but the battery is removable (not sealed so easily done). It was updated to Android 7.0 and is still working in 2022.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for the price it is available. The only drawback is due to curved screen you can not place screen protector.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Price dropped 20$, bad speaker on phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for 70$, the following day price was dropped to 50$.Thanks bb. There's 1 speaker on the back of the phone, it's not loud enough,have to turn phone to back to hear iit. Volume is 100%, but can't hear phone calls either. 35$ to return a defective phone.-really.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good smartphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product that is high screen resolution and sound effects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome. Contacted att immediately and had them unlock it. Works great on freedompop. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife and she is happy so far. She is new to android , coming from a windows phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok smart phone for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok but, frustrating that the battery doesn't last long!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product at this price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too nice android product for cool use. Also is smooth. Worth it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    May as well put in an extra $100 for a better phne

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me say this, I'm not the type who has to have the latest and greatest. I've had the Samsung S4 forever. It finally gave out on me so I got this one. I knew it wouldn't be the same but......the battery goes down almost immediately after use. Oh let me add I bought this phone Thursday, today is Saturday, and I will be returning on Sunday. I knew the camera wasn't going to be great compared to my S4 but it really is bad. I'm going to do what I usually do and head to Ebay to purchase me another Galaxy S something.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ATT&T LG Phoenix

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the worst ever. Switched from my Sprint because I was informed (wrongly) that if I switched to At&T, Verizon or T Mobile..I would be able to keep my cell phone # and all of my contacts could be switched to the new phone automatically. GUESS what..nione of that was true..lost all of my contacts and my phone numbers..and the phone dosen't even work. Spent 3 hrs. on line with AT&T and the couldn't make it work. It will be returned tomorrow. But I have to py for all new business cards, letterhead and invoices as my phone number's gone and all my contacts.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nightmare From the Beginning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone kept restarting at the start up screen within minutes of purchasing it. I exchanged it for another one and the real nightmare started. AT&T kept suspending the phone because they said the phone wasn't properly scanned at the register and the IMEI number was bad. AT&T had me send in a copy of the Best Buy receipt but still turned it off several times after that. AT&T said it has been an ongoing problem with other customers. Buyer beware when purchasing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Totally mis represented

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone to replace one that wasn't working. However most of the features advertised won't work with GO PHONE even though it is a Go PHONE Product. Also the screen is easily scratched and damage with just normal wear and tear. just putting it in the the phone case I've used with 3 other phones just 1 time scratched the face to the point its almost unuseable. Att and Best Buy said "sorry for your Luck!"

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Regret buying/switching to AT&T

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swithcing my number over is an ongoing nightmare. I am told something different by each AT&T "service" rep. I would not advise switching to this company unless you enjoy frustration, repeating yourself constantly and NOT having what you need done, for $50 a month.

    No, I would not recommend this to a friend