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Customer reviews

Rating 4.4 out of 5 stars with 610 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.0 out of 5 stars

  • Camera

    Rating 3.7 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the LG Phoenix 4's price, ease of use, and camera quality. Many also appreciate the screen size, battery life, and the amount of memory and storage available. While some users mentioned pre-installed apps, the phone's overall performance and features were generally well-received. A few customers expressed a preference for a different power button placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 610 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good smartphone at a competitive price point. Activation required some at&t assistance but has performed well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to work with.i love it.easy to use Had no problems with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone for the money. Many features, easy to use. Bought this for my son's first phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good Little Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good little phone that is good for a kids first phone or an elderly persons phone. It has a decent camera.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great $40 phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 3 of these over the years. Great option for a cheap phone that holds up fairly well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    LG Cell Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second LG ATT phone I have purchased. It is a good phone and a great value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son Loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for an 8 year old to use as a phone. 32 gigabyte. So it's allows him to download a good amount of games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone especially for the price. Gets good service and the battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy to use I bought it for my mom she likes it a lot. And it has facial recognition to unlock it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Does not have fingerprint sensor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone, went through the setup, and then realized when trying to set up security, that it does not have a fingerprint sensor. The round circular part on the back is just a button, not a sensor. I checked LG's web site and multiple video reviews when I discovered this, to confirm. This is an error on the Best Buy web site, and also an error in the Q&A part of AT&T's site, where one of their employees incorrectly answered a question about this. The lack of a fingerprint sensor was a deal killer for me, so I returned it to the store - wasting about 90 minutes of my time. Overall, when it's on sale for $39.99, it's a decent value, but doesn't fit my needs. I was unable to find a way to contact Best Buy with this information without waiting to chat, or calling - so hopefully someone will see this review.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry for the confusion and appreciate you bringing this to our attention, the LG Phoenix 4 does not have a fingerprint sensor. The rear button is used to turn on and off the screen. ^CP LG

  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone I love it and good price great battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AT & T Prepaid LG Phoenix 4

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice. Understanding it is very simple. I like LG Products for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    An awesome prepaid phone for someone on a budget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a birthday gift and he loves it. He rather pay for prepaid rather than being on contract

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Smartphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone to replace the iphone and the phone is simply amazing. Definitely recommend to everyone:)

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great little beginner phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good little phone, especially for a backup to your main phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great phone for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dose everything a $1200 phone dose but thus one only costs $39

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Smartphone for beginner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AT&T is easy to setup and activate. Smartphone camera works great for novice phone users. Good value!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and simple to use. Easily to use all parts.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for the price, Haven't had any problems or issues.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Lowest price in town

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant believe I got this phone for only $20.00!! its a great LG phone I don't need anything else..

    I would recommend this to a friend