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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 610 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.0 out of 5 stars

  • Camera

    Rating 3.7 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the LG Phoenix 4's price, ease of use, and camera quality. Many also appreciate the screen size, battery life, and the amount of memory and storage available. While some users mentioned pre-installed apps, the phone's overall performance and features were generally well-received. A few customers expressed a preference for a different power button placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 610 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    High quality smart phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone for the price. Another outstanding LG product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Smart Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great smart phone for great price and small size

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good spare phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is worth the price. Easy to handle. A good buy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very happy with the purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone for the price. Works as expected. A+

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy to set up and use! Would recommend to buy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very Nice phone can't deny the price and the quality

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great phone for the price that i paid!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average in most respects, poor call reception

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for about 6 weeks and overall it's fine for basic photos, web browsing, social media, email, and texts, but the actual call reception is really poor. I have weak reception in my house (<100 dB), but haven't had any issues making calls with previous phones. With this one, I can hear the other person fine but they can't hear me consistently. It's really frustrating. I don't need anything fancy but I need a phone that functions well as an actual phone, so I would not recommend this one.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to review our product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. Life's Good! ^Daphane LG

  • Rated 5 out of 5 stars

    Seems great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed an Android platform for cheap, and I managed to get this for $20. That's what it costs to get one paper concert ticket from AXS these days, so I think it was well worth it. I can't comment on how it works as a phone or what it's like if you actually buy cellular service for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AT&T Go Phone is great. Syncing with my computer and the transfer of contact and calendar info was easy and pairing it with both vehicles went without a hitch. The Best Buy price was $20.00 less than AT&T and $10.00 less than anyone else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale at Best Buy as a backup for my Motorola that is on the AT&T network. I'm using it with Google Voice for the time being. It has good call quality, works well, and I've seen no problems with it. I recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent price and package plans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lg has great prepaid phones. Had the lg Phoenix 3 and my kids and I have upgraded to the lg phoenix4. Clarity on screen and videos. Kids were excited about the upgrade. Needs more storage than 16GB

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This prepaid cellphone is pretty good for a temporary phone. That is what I purchases it for and it served it’s purpose well. I’d recommend it for a short period as I do not know how it will hold up over the long term.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband needed a basic smart phone. Because he is in construction he needed something we didn’t have to spend hundreds of dollars on. This fit the bill. Light and easy for him to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Well....

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This just was the best experience for me I was only using this for a backup which was good for that but I wouldn’t recommend this as daily phone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    decent phone for a good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone, I have had 3 of them now due to me losing one and dropping the other 2, so for the price of a higher end model ive had 3 lol works well, just wish it had a better camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great brand, excellent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not looking to spend a grand on the new fancy phones, especially when it is for a teenager, lol. This phone does the trick. It makes and receives calls! It also does teenager things as well. Both parties happy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Work Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones worked really well. They are average and a good phone if you need a quick work phone for your employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this phone mostly for work. A great upgrade from the Phoenix 3 I use to have. Very simple and a much better camera functions too. I don't use this phone as a planned Go Phone. I added my carrier plan to it to save on buying a more expensive phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good buy. We don't have expensive taste and are moderate. So it fits the bill and does the job and my son spends plenty of time playing on it. So no complaints.

    I would recommend this to a friend