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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 610 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.0 out of 5 stars

  • Camera

    Rating 3.7 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the LG Phoenix 4's price, ease of use, and camera quality. Many also appreciate the screen size, battery life, and the amount of memory and storage available. While some users mentioned pre-installed apps, the phone's overall performance and features were generally well-received. A few customers expressed a preference for a different power button placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 610 reviews
  • Rated 5 out of 5 stars

    Best prepaid

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been on prepaid plan for many years. It's the only plan I ever had, I never use all my minuets. Don't need a data plan. This is by far the best prepaid phone I ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely an upgrade...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple of years ago my I picked up the Phoenix 3 for my little ones, the upgraded 4 gives a larger difference with a 720p display, and 8 meg camera... I’ve used the phone for several applications my iPhone can’t and am pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Phone for all types

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for children or just a nice way to help support you when your device is not working or available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone on Black Friday for $19.99. Plan to use it with existing AT&T Go account. The phone works great sounds great and seems to be very well made. The case is plastic, but what do you expect at this price point!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this smart phone for my teenage son after he broke his iphone. This phone is not as fast but it gets the job done. It costs less than fixing the screen on a phone and has all the smart phone functions. I recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for an inexpensive option.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the phone so that my brother can have quick access to phone while in a rehabilitation center and not worry too much if it gets stolen due to its low price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price, You can text, talk, google and use maps. Just what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for its price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a cheap phone so don't expect it to be super fast. If your going to use it for calls, text, navigation, social media, its good. The camera is just ok. It's a great phone if you're not expecting much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This phone is awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is easy to use and priced right. I would recommend for anyone to purchase. No problems with phone, this far. I use it a lot via Cricket Wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always, LG mean quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned a 48 inch LG flat screen television for many years. It has performed flawlessly all those years and gives me a great quality picture, vibrant dolors and quick refresh times. So, why wouldn't I choose an LG phone?

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price has internet service good to make calls what more could you want

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Inexpensive Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these for my daughter who keeps breaking the screen. Easy to swap a sim card out for AT&T plan. Comes preloaded with. a lot of apps and has Bluetooth​.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone but i think i won't buy an LG phone. This one has limited VR capabilities. Or at least i couldn't figure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for a young child!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my 7 year old son. He has a tablet but much rather use this phone that works perfect on wifi. He can download all of his games and does not have to use my phone at all!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG Phone works great for someone like me, who just use a phone for the basics. Talk, Text, Searching the web. I just don't like the button on the back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a prepaid phone it isn't bad. It has like no memory and the battery drain is awful. But otherwise it functions well enough for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online order

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a slight delay in the shipping but arrived within 1 day of placing the order. Arrived fast & was easy to activate. Nice little cell phone for the price! Very pleased overall. :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the Money but new Android OS 8

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Android Firmware may cause issues for some people Dont expect much for a value phone. Battery Compatible with many models Parts easy to find

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good enough

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a cheap phone before, but after losing my 1200 Iphone x without insurance and still owing 700 on it, I refuse to pay that stupid amount again for now. instead I went and got this one. I'm surprised at how well it works, the camera is 1/10 of my last one, and the sound is about a 2/10 and the memory is non existent, but its $30 this is my go out drinking phone choice from now on, other friends are surprised that this is a $30 phone as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone was not holding a charge and didn't want to spend $$$ or do monthly payments, so bought this phone which has worked out great so far. The hardest thing is learning Android functions.

    I would recommend this to a friend