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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 610 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.0 out of 5 stars

  • Camera

    Rating 3.7 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the LG Phoenix 4's price, ease of use, and camera quality. Many also appreciate the screen size, battery life, and the amount of memory and storage available. While some users mentioned pre-installed apps, the phone's overall performance and features were generally well-received. A few customers expressed a preference for a different power button placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 610 reviews
  • Rated 5 out of 5 stars

    Nice size and great function

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a Phoenix in the past and was very pleased. We bought this one for our children, it is very easy for them to use. It’s also large enough that they can’t lose it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid phone.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job if you're looking for a phone that functions well and doesn't cost an obscene amount of money. I'm happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just right for our use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone and added a line to our service to keep in case of emergency and no other phone is available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes best buy has good sales and especially with quality things. and this is what attracts me the most about them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I absolutely love this phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for a phone that wasn't too complicated.It is really a great price I have been several places comparing the prices and Best Buy prices could not be beat Great Phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for $40

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always received either free or near free phones from ATT .. but Best Buy was actually less in cost than ATT and had this replacement phone in stock. Pleased as punch.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Great phone for starters

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not your best phone, but for the price its great for starters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lg

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this lg because I didn't have luck with my Samsung phones that I purchase in the past I haven't had any problems very happy with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift for dad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dad had cracked his Lg Phoenix 3. Picked it up for him. Overall great prepaid phone. Got it on sale for $20. Can’t complain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good backup one

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace other old phone because I don't want to get expensive onne. It's good for a backup one.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    OK handset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK handset for the price nothing fancy just functional.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great entry level android

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using it to run a program to monitor my vehicle and so far it’s working good. Not planning on activating the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for not a tech person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone . if someone needs a basic phone without all the tech stuff this is a good phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    LG Phoenix

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is ok for the price however it’s an Android phone and I am used to an iPhone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone broke so I purchased this while I wait for the new Samsung phone. It works good. Sometimes messages don't send the first time, so you have to send again.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    decent cell for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a bad for for 35 bucks, buy one while there on sale

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband. If you want a phone for general use, this is the phone for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Phoenix 4 Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had gone to AT&T fo upgrade a phone. We decided to check the phone and price at Best Buy.. Good decision - we saved over $30. Easy in, easy out, great service.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Would recommend this phone to everybody

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone camera great .. love the rang it has..and the ringtone selection is great

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact LG Support via any of the below options:

      Phone: 1-800-243-0000
      LiveChat or Email:  www.lg.com/us/support/chat-and-email-information
      Facebook Messenger: https://www.facebook.com/LGUSA/
      Twitter: @LGUSSupport

      Thank you for being a part of the LG family. LG

  • Rated 4 out of 5 stars

    They enjoy them, because they can watch their show

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my nieces and nephews. Still loving them. Now, they don't have to watch my phone

    I would recommend this to a friend