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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 610 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.0 out of 5 stars

  • Camera

    Rating 3.7 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the LG Phoenix 4's price, ease of use, and camera quality. Many also appreciate the screen size, battery life, and the amount of memory and storage available. While some users mentioned pre-installed apps, the phone's overall performance and features were generally well-received. A few customers expressed a preference for a different power button placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 610 reviews
  • Rated 5 out of 5 stars

    just what i needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phoenix 4 works well, just what i need it for, nothing to special, it has all the basics, i i needed something quick and in a hurry. and it did just that.,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a Samsung phone with this LG one. Not so sure of it yet. I'm having a lot of difficulty getting some of the apps to work correctly. Also, trying to edit sounds and app notifications is almost next to impossible. Button on back of phone takes time to get used to. Right now it doesn't feel like I upgraded.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi and thank you for reaching out! I hate to hear you are having this issue with both of your LG Phoenix 4 phones. Please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ LG

  • Rated 5 out of 5 stars

    good reasonable prices phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a replacement phone for my wife. I have the lg phoenix 3 and like it so I got her this lg phoenix 4. She likes it. It is a good reasonable prices phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coco

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AT&T Prepaid - LG Phoenix 4 with 16GB Memory Prepaid Cell Phone - Titan Black Is good phone my son is happy he loves is android in google store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    okay phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okay phone for what we use it for. calling, surfing, and cheaper than going to the phone store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this when my phone wasn't working to use until I replaced mine. Worked fine with my current sim card which I installed my self.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, for a prepaid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service isn't as good as a carrier phone, but it gets the job done. Much cheaper than buying into a contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mama phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday gift for my mom and she loves it easy to understand numbers big and able to see Dandie can be function easily

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good phone for kids!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this cell phone for our child. Good price and easy to use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good replacement phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the pre paid phone instead of replacing the more expensive contract ones. We really like the LG brand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    At&T prepaid phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When one of my cell phones was broken I was able to replace it at a reasonable price at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this phone to replace my old phone. It is much better and I happy to use this phone

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good replacement for my cracked prepaid phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product at a reasonable price. I am enjoying my new phone.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact LG Support via any of the below options:

      Phone: 1-800-243-0000
      LiveChat or Email:  www.lg.com/us/support/chat-and-email-information
      Facebook Messenger: https://www.facebook.com/LGUSA/
      Twitter: @LGUSSupport

      Thank you for being part of the LG family. LG

  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my brother who just uses it for talk. Works good he yasent has any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for what we need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the AT&T - LG Phoenix 4 with 16GB Memory Prepaid Cell Phone is great for what we need low cost monthly payment

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Good burner phone that’s about all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone worked till I got my iPhone fixed. Excellent extra phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like this phone.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old phone went swimming so I got this as replacement and I like this phone better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it at first but have been having problems with it shutting itself off on its own with no warning. But a good price for what you get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the price it's pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone to run Pokemon go on thru WiFi. It works ok, can bog down a little at congested sites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! It has more features than I was expecting which is awesome. Gets better signal indoors than my old phone did.

    I would recommend this to a friend