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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 610 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.0 out of 5 stars

  • Camera

    Rating 3.7 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the LG Phoenix 4's price, ease of use, and camera quality. Many also appreciate the screen size, battery life, and the amount of memory and storage available. While some users mentioned pre-installed apps, the phone's overall performance and features were generally well-received. A few customers expressed a preference for a different power button placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 610 reviews
  • Rated 5 out of 5 stars

    Phone for child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my son and it's great for him.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Almost great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was great except for the fact that our lower digital antenna channels would not tune-in. We have two older Insignia (non-Fire) Tvs and they get the channels in just fine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Possessed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like prepaid phones and this is a decent enough cheap phone. Lately it has started acting up and doing weird things all on its own, like taking pictures.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good basic functions and not expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has functionality necessary for basic functions required for both calling/receiving calls, connectivity to the Internet and access to public domain and private websites.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss my old phone.... Doesent seem very secure. Maybe I'll find a better phone though.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    OK in a pinch but not for the long haul.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the phone because I needed the charger for my existing LG phone--ot was cheaper. It worked fine at first, except for having a tendency to open up and lose its battery on being dropped. The memory filled up fast, and I couldn't delete enough to allow for voice mails, missed call notifications, text messages, calendar entries,notes, or social media. Even with an SD card, I didn't get much more time on it before I had to delete most of my docs, images, and apps.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic, with basic features.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable basic soap bar phone. Does the basics well. Great phone for the occasional user or as a backup device.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Contacts and Calender cannot be updated!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a dumbest smart phone I have ever used. The contacts and calendar cannot be updated / sync automatically or manually. Contacted LG. Was told that was a software glitch that would be update in a later software update. That was back in August 3. If I want to update my calendar or contacts, I have to do a factory reset to pull in the current information. This is the first phone I have used that has failed to perform its basic functionality.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP LG

  • Rated 3 out of 5 stars

    Prepaid phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not bad the at & t prepaid lg Phoenix 4 . It comes with a charging cord , a SIM card and you can put your own SIM card in it also .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok when it is on clearance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great product battery drain quickly even we dont use the phone which makes me this is a dumb phone .all others looks good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay phone...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for I guess. It works okay, but seems slow to respond and does not hold its charge for very long.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's a cellphone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to navigate into new screens or use the memo and phone screen. Why is the on/ off button on the back of any phone?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phoenix 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement phone until you other phone gets fixed. After that just recycle it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for cheap options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, good bargain. Nothing fancy just works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it came with a full instruction booklet. The lady that set it up for me from my other phone was excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok phone for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the phone for my mother. Not the greatest but simple enough for her to make phone calls

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    average phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    average phone, nice screen, needs extra storage for apps and music.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a kids first phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a kid to use but me coming from a iPhone to an android its a very big difference

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad phone for the price. It’s slow down sometimes but, I can go online

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $50 get you a basic android. A little slow on processing but will get the job done.

    I would recommend this to a friend