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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 610 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.0 out of 5 stars

  • Camera

    Rating 3.7 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the LG Phoenix 4's price, ease of use, and camera quality. Many also appreciate the screen size, battery life, and the amount of memory and storage available. While some users mentioned pre-installed apps, the phone's overall performance and features were generally well-received. A few customers expressed a preference for a different power button placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-610 of 610 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    A bang for your buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the Phoenix 3 and I'm currently on the Phoenix plus but, still own the 4 with a broken screen I would prefer to replace. The fluidity of the device is good along with it's crisp photos and videos. It does what you need well enough. Call quality isn't sharp and the speaker is rather low. I've only came across lag using the Google drive app docs but, if you open the word app, excell, presentation directly it's good. The battery life is great. It beat my expectations and it's still great today. I wish it did come with the fingerprint scanner as it advertise but it doesn't. the screen is crisp and vibrant on colors compared to the Plus. It's also slightly faster in opening apps in comparison to the Plus. The size is perfect for those needing a even 5' device to hold and use in one hand. It took a few drops before the screen broke so it's more durable than a iPhone for sure. Especially if you don't drop it on the corner of the phone inwhich, is the weak point. Overall it's a good buy but, because the Plus is out and gives you a little more battery power 500 mAh, NFC, Fingerprint sensor, up to date software for 10.00 more. It's probably best to jump to the Plus. However, if you don't want to spend 60 than going for the 4 is great. It's truly the same phone as the plus but, without the above extras mentioned.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone is very cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone started acting up less than two Weeks of use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't last 24 hours

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was A bad choice I made never buy another one again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I was expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get what I paid for , not what I was expecting .

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If you're in need of some guidance with using your Phoenix 4, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP LG

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great starter phone w 720 screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent starter or backup phone for the money. The phoenix 4 is "much" better than the phoenix 3. More ram, 720 HD screen..much snappier than your basic phone. I was pleasantly pleased with what you get for the money. In the future I will get it unlocked to use overseas... happy holidays

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    LG Phoenix 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own this phone and use it as back up. It's not a bad phone. My only complaint is that it's thin and is very slippery in the hands. Definitely buy a good case if you plan on using this phone. It's got a nice screen and is easy to use for beginners.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Exactly what I was looking for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone for the price. Nice look. Camera is ok. Exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is faster and quieter than previous phone.easy to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 LG Phoenix 4's bought Christmas 2018

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both phones have vertical white lines in screen!!!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi and thank you for reaching out! I hate to hear you are having this issue with both of your LG Phoenix 4 phones. Please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ LG

  • Rated 1 out of 5 stars

    No notifications light

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did I get a text yet? Maybe I'll just check every time i'm away from my phone for 2 seconds.

    No, I would not recommend this to a friend