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Customer Ratings & Reviews

Your price for this item is $84.99
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The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 205 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the Phoenix Plus with 16GB Memory Prepaid Cell Phone, frequently praising its camera quality, ease of use, and affordability. Many also appreciate the screen size and battery life, finding the phone to be a good value for its price. Positive feedback also highlights its performance and features, exceeding expectations for a budget-friendly option. The ample memory is also a frequently cited advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 205 reviews
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, kind of slow sometimes... but is a good deal for the price :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone does everything I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Nexus 5 it broke replaced it with this phone this phone works does everything I needed to do don't cost thousands it even cost hundreds works well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad sim card when purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone at Best Buy in Winston Salem. When I called AT&T to have it activated. The sim card would not work. I took it back to Best Buy to exchange it and they did not have anymore . A trip to Best Buy for me is 60 miles. I finally took it to an AT&T store and got a new sim card. I had a really hard time o the phone with AT&T for hours. Just a nightmare.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Slow ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Processor lacks speed, constantly loosing connection when 3 or more apps are open at the same time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works fluidly without a lot of wait time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works way faster than the 3 1/2 year old lower end Samsung it replaced. Doesn't seem to have a lot of that lag time in between switching screens and changing between apps. Great function for the money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Actually a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually use Samsung phones but this is the first LG I've liked and it's worth the purchased... Also it's prepaid so no contracts, sweet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for mom!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great for my mom. Nothing too fancy but she's able to call, see pictures, text, and use wifi!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone has a lot of features for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking to use AT&T Prepaid this phone has a lot of features and storage space for your photos and applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a $300 sony phone and ATT had very poor service at my house. This LG, cost me $29 and has great ATT service at home without having to go outside or stand in a window. LOL

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loose all my phones to water damage so a big ticket phones not a good option. Theses Samsung phones are fast and reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far husband likes it . He is very picky !! He uses it for his Security job , so he has to have something reliable .

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Cheap phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was cheap but stop worries dinner only problem was finding a case for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the size and the android product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to purchase a phone without so many aps only choosing ones that are used and beneficial for user.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my spouse. Hoping AT&T will have a signal in areas where we did not with Virgin Mobile

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    It's a little slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not bad for a beginner but i would rather have got the samsung phone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a low cost phone that works great for someone in between carriers or needing something quickly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great screen size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my phone don’t have to be paying a fee monthly because is all paid off, and fits my phone purposes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone that make calls. The camera still needs work...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price, Great Cell Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my dad. He loves it and has had no problems with it, although he's still learning to use all the functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone NFC and fingerprint sensor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is worth the affordable price here at Best buy you get NFC and fingerprint sensor that is very responsive and flawless. Very good

    I would recommend this to a friend