Customer Ratings & Reviews
- Model:
- XT1921-2
- SKU:
- 6300370
Rating by feature
- Display Quality
Rating 4.4 out of 5 stars
- Camera
Rating 3.9 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the affordability, ease of use, and good camera quality of the MOTO E5 Play. Positive feedback also highlights decent battery life and sufficient storage, especially when using a microSD card. However, some users point out limitations in the phone's memory and processing speed. A few customers also noted the phone's relatively small size.
This summary was generated by AI based on customer reviews.
Great phone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone offers everything I need for my daily use.
I would recommend this to a friendIt’s a 100 bucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t ask more for the amount of money we spent on it!
I would recommend this to a friendAwesome phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let us all stand up for freedom of speech #Alexjones
I would recommend this to a friendIt’s a great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with this purchase because it was affordable and I got a decent phone. I just wish there was some new features with this phone.
I would recommend this to a friend- Cons mentioned:Memory
Cheap phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Slow apps. It doesn't have enough memory so you have to buy a memory card.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jess, Thanks for the review. The device only as 16GB storage thefore MicroSD card is recommended up to 256GB. We'd like to help with your phone being slow. Write us an email at [email protected]. -Jess
Moto phone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low price entry level smart phone only. But features and display is good. Good for old people.
No, I would not recommend this to a friendOk phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just needed a phone for calling and texting and this works good enough for what I need.
No, I would not recommend this to a friendAndroid hardware glitch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too many hardware and software glitches to list. Worst phone ever. Can only play mp3 music, flashlight doesn't work, phone goes dark all the time, sleep mode cuts in continually even when shut off. The list goes on. Avoid the pain and go for a better phone.
No, I would not recommend this to a friendGood phone for beginners
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inexpensive phone for an older individual that is not tech savy
I would recommend this to a friend- Cons mentioned:Performance
Prepaid Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is horrid. It lags constantly even with no apps running. No fingerprint security and it can barely even run game apps, most game apps are not available to download because the phone is that crappy. Do not buy. 1/5 stars.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Cedes, Thanks for reporting this, this is unusual. We are happy to help investigate and get this resolved. Please email us at [email protected] for us to further assist you. Please use Subject: Amazon_your issue on your email or give this link, we'll surely help you from there.-Zeke
- Cons mentioned:Performance
Failed 3 weeks after purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke 3 weeks after purchase. Callers are unable to hear me.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jase,
We appreciate your feedback. We understand how inconvenient is this for you. Please email us at [email protected] to further assist you. Kindly use this subject BestBuy/YourDevice_YourConcern (e. BestBuy/E5Play_CannotBeHeard). We'll surely help you there.
- Frank
- Cons mentioned:Memory
Beginners phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this a temp phone while waiting for my preorder. Would not purchase for my 2 year old.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Anette, thank you for choosing Motorola. As we stand by our phones, we want to make it right for you. Can you share more details about your experience with this device? You can send us an email to [email protected] referring to this post. We will surely assist from there. -Ruby
- Cons mentioned:Speed
Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started off great but now really slow and I can't hear when I talk on it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Sorry to hear your phne is getting slow and can’t be heard on the phone. We’d like to help. Tell us more details. Write us an email to [email protected]. -Jess
Freezes up, doesn't take good pics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cell functions ok at the start, but after several days, it reveals the bad productivity used in making it
No, I would not recommend this to a friend- Cons mentioned:Speed
It sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nogood,slow,hard to view who is calling,spools too much
No, I would not recommend this to a friend Phone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately it arrived too late. Looked like a great phone.
I would recommend this to a friendDidn't last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone while it lasted. Never had a phone die right at a year and 2 weeks. Didn't even bother with Motorola as 10 days past warranty.
No, I would not recommend this to a friendThief! Stolen!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t make this purchased. Surprisingly found this order on my account history! Great job, bestbuy
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jason,
Thanks for sharing your feedback. It would be best for you to contact BestBuy so that they could have it investigate and help you with this concern. If you have questions, please email us at [email protected] so we can further assist you. - Frank
what is this?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i have no recollection of buying this! i don't think i bought it. it looks like cheap junk
No, I would not recommend this to a friendIt’s not a very good phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really not a very good phone I would not have bought this if I knew this was a poor phone
No, I would not recommend this to a friend