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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 309 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 3.9 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, ease of use, and good camera quality of the MOTO E5 Play. Positive feedback also highlights decent battery life and sufficient storage, especially when using a microSD card. However, some users point out limitations in the phone's memory and processing speed. A few customers also noted the phone's relatively small size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 309 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good phone for the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband needed a basic smart phone. Because he is in construction he needed something we didn’t have to spend hundreds of dollars on. This fit the bill. Light and easy for him to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped this phone and shattered the glass. Went to get a new screen and found that I can't find one. I had to buy a new one. Good camera on this phone and the reviews on line are true.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone. Simple to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to use phone. Easy to set up. Perfect for somebody who does not want to spend a fortune for a phone Great for anybody who just wants a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wifi Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Motorola E5 Play because of the great black Friday deal that they had going on. From my past experience with Motorola phones, I could not pass this one up. Just pop out the sim card before powering the phone on for the first time and it will work great as a WiFi phone. I am able to run all the latest apps and games with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good phone for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. I think it runs just as good as any phone I have used. The battery life last through a day of heavy use. The camera is not the best but I honestly don't care. It's still take a half decent picture.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Budget Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my Aunt for something that was cheap and works well. It's basic enough that she can figure out how it works on Android. You can't be $30 for a phone thats basic.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone for a child

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you get this phone just buy an extra memory card. He loves the phone battery life is great and it plays all of his games on it. Will be getting another one as a back up phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice battery life, full functioning, for the person that wants a phone and realizes it's a phone and not a laptop computer, 55 inch TV or professional camera. No one's going to envy you for this one but at least you'll still have money in the bank when you've bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Moto

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific portable cellular smart tele phone that comes in handly in every way. This phone is reliable and the battery life is great for its usage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for the price nice storage plus I added another 16gb and am using it with cricket wireless it comes with a turbo charger doesn't said on the description it charge very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good quality phone at a reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works very well and has good battery life seems to be built very well and has a little better reception than my old phone. Bottom line very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent phone for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for my husband's broken one. Overall he's happy with the call quality and features. For a budget phone it's pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great phone for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Set up straight forward except for adding pre-paid minutes, which was not an intuitive process.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone on sale for about $50. I can use my $5 reward certificate to bring down the price to about $45, plus tax. It's a good phone for my kid.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Inexpensive Motorola!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Moto e5 Play is a solution for anyone needing an upgrade but live on budget. This was my first Motorola purchase and so far I'm not disappointed. Thanks Best Buy/Motorola!

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 5 out of 5 stars

    AT T Prepaid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a starter phone for my son. Phone is actually better than expected. I don't like the idea of not having expandable memory nor a removable sim; seeing how it only has 32 gb. Overall he is happy and therefore I am happy.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    Decent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone is you need something to get by with but you won't do amazing things with it as far as I can tell.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Inexpensive and good quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used a Motorola phone since I was in collegeAnd I was really happy with the quality and speed of this budget smart phone

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 5 out of 5 stars

    Good little value phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for the money and the price that you pay for it for what it's expected to do definitely not the top of the line smartphone has low memory but for texting and calling it works great

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great for non-technical people such as myself!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great features for everyday phone us, such as talking, texting, pictures,etc... haven't had any complaints so far!

    I would recommend this to a friend
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