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Customer Ratings & Reviews

Your price for this item is $84.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 422 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the Express Prime 3's ease of use, camera quality, and price. Many appreciate its comfortable size and sufficient memory, along with the generally positive feedback on battery life and performance. The phone's features are also frequently praised. There are no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 422 reviews
  • Rated 3 out of 5 stars

    Just a phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love a Samsung phone and since I was purchasing as a gift for my daughter I wish it had been a better phone. The pictures are not so great but she loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't understand that unless you changed your phone #...you couldn't get the 16gb, so I only got 8gb..could have done that at at&t store....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Basic and slow for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent camera, to have more space delete preloaded apps, slow telephone connection even with 4g service.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stay away From Samsung SM phones SM-J337A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase as a direct replacement for a broken screen sm-j327a. it can't even be updated to 8.1 which my old device was on. Making my google backup unusable. Why would Samsung make a device that can't install a newer O/S that my 1-year-old phone? Support was no help either. I spend 3 hours the other evening and was hung up on twice. Thank you, Samsung for ruining my android experience. Back to apple I go.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Transaction was smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transaction and pick up was great. phone however already doesn't work. warranty ran out 2 days before it quit charging.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    it was okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came with a damaged box but it was okay. had to call att for activation

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a pre paid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third one of these I have purchased It is adequate for a pre paid phone though it is a little sliw.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent cell phone, great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you need in a basic cell phone and does it well Best Buy price m as makes it a bargain

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AT&T prepaid phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is alright phone you can always hear clear on it. My son needed a phone and for the price you can't beat it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great on space and batteryife sucks not sure if i would buy again its okay

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Small screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like it. The screen is tiny and the camera recording is terrible. Wasted $100.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor quality for a samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old version is way better. I wish quality and design was more efficient.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    needs instruct book-using my data minutes to acces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's ok for just ph call use, but if you don't have personal wi-fi it sucks up your data minutes to access the "help" instructions on how to use the phone the touch screen is useless if you have stiff fingers, i have to use stylus all the time & that can get annoying the price was low thank goodness

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok phone for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a safe phone battery! Mine was about to explode

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Con on texting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The texting on this phone is terrible. It will not let you type your message before putting in your contacts. I am used to typing my message first so I can proof read before putting in contacts and pressing send. I had to return phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    basic phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a basic phone that lacks arguments to justify the price

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. just needed something simple and it does the job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nice for price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent all the way Round fast convenient would buy again

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are glad that you are enjoying all the great features, amym! Thanks so much for picking Samsung! ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works good could use better sound quality for musix

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for someone wanting a smart phone

    I would recommend this to a friend