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Customer Ratings & Reviews

Your price for this item is $84.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 422 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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There aren't enough negative mentions yet.
91%would recommend to a friend

Customers are saying

Customers have good things to say about the Express Prime 3's ease of use, camera quality, and price. Many appreciate its comfortable size and sufficient memory, along with the generally positive feedback on battery life and performance. The phone's features are also frequently praised. There are no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 422 reviews
  • Rated 3 out of 5 stars

    Phone is appropriate for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I waited a few days to take advantage of ma. Tax holidat

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement phone for the time begging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does fine for a temporary phone since my other is lost

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good basic smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what its supposed to, nothing fancy., as expected

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy with this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -Every time I try to use an emoji it shows question marks -Phone randomly freezes at least a couple times a day -Haven't even had this phone for a week and I'm not happy at all -I think the speakers in my Motorola Razor 10 years ago sounded better than this phone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The screen has been freezing intermittently

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The samsung galaxy phone worked well for 2 years! This one has been not working intermittently. Please refund this, even though it is past the 14 days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a phone for my father that was not hard to use but would work in an area without strong Tower coverage. I was told this one would work. However, it is a 2G phone and does not work on the AT&T network. Nor would it pick up roaming on the towers. So it was just a waste of money. I did tell them it needed to work on AT&T and where it needed to work. The salesperson was familiar with that area and was very courteous and helpful

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Enough Memory

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is not very good and am always having to delete stuff off of it because there is not enough memory in it. It loses numbers randomly from our phones. it constantly freezes while in the middle of something or talking to someone on the phone or texting. I got my wife the same phone and she is having the same problems as I am. I like Samsung phones, but the cheaper ones are exactly that CHEAP!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello caveman6257, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth Samsung

  • Rated 2 out of 5 stars

    The price of the phone was affordable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage space is extremely low. The phone moves extremely slow. The camera is blurry both front and back camera.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Storage

    Rated 4 out of 5 stars

    Good phone for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone for a beginner or if you are on a budget. You get a Andoid 8.0 OS, 16 GB of storage, decent processor & decent front camera, its responsive. It's NOT for hard core gamer's. Small things that I don't like. 1. It doesn't have LED indicator on the front. 2. You can't put it on mute with the volume controls. 3. No finger scanner.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone glitches and needed to be replaced quickly, buy a sd card or good luck adding any apps.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow... thumbs down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not recommended spend a little extra and get something fast, nicer, and that works

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    in an emergency

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple phone not great but as an extra in emergency

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Working

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to get this phone activated. It's something to do with the sim card. Just realized I purchased insurance so I am going to see what can be done about to make it right.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    POS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a piece of junk. Only had it a few weeks, and it's given me nothing but problems. It freezes up constantly. And has turned itself off 3 times. Don't waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought for our daughter but had to return because after a couple of days it just stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone doesn't hold charge and gets too hot when us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with this phone, it gets too hot and doesn't hold a charge !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's to small, bad picture colors,bad camera,worst Samsung cell phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't connect to the internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If any password has less than six letters Samsung won't connect

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good low price cell phone at $89

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this same phone when it came out 3 years ago only reason I replaced it after a year of using it with Android auto it stopped working mostly my fault not taking care of good charging port on the phone, so for $89 cheaper then going with satellite radio with Android auto I can use Spotify, iHeartRadio , Google Maps Etc the only problem I had in the beginning loading Android auto had to go into Google Play services and reload it to original format after that Android auto loaded back in business . If you're looking for a basic cell phone for under $100 I definitely recommend it . And on the subject of Android auto I love it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Nothing beats a good deal, Brian! We're so glad that you found what you were looking for with Samsung. ^Elizabeth Samsung

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for wat i needed it for will use agin

    I would recommend this to a friend