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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.4 out of 5 stars with 400 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Samsung Galaxy Express Prime 2's ease of use, camera quality, and affordability. Many appreciate its good battery life and sufficient storage for their needs. Positive feedback also highlights the phone's performance and size. The phone is considered a great value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 400 reviews
  • Rated 5 out of 5 stars

    First phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my son as his 1st phone. Good choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little upgrade on phone for Christmas present

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone for kids, not too expensive but still performs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've owned to date. Quick, reliable, durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the grandkids to use the video headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no probs so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phones seem to be better phones than contract

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap phone replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $99 it did the job when my S7 battery fried and took out the motherboard. The physical home button quit working after 4 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic Prepaid Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic Prepaid Smartphone that will get the job done.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not enough memeory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially this was what I was expecting until a week later and update came and it tells me that I need to remove data to allow for the update. Then a week after that I had to contact Samsung because it keep doing its own thing. I could not get it to stay on task. I sent it to Samsung but they never told me what was wrong with it. I did get it back in a timely manner. I did not keep it much longer. I gave it to one of the children to use as there phone. As an adult this phone just does not keep up.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many ATT ads, it runs slow, the volume is not good and won't accept certain apps that are helpful to a senior citizen.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not well designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous phone was a bit larger, so I could be spoiled by that, but even so, the design could be better: the volume control is on opposite side of phone from power button, so when I try to adjust volume, I end up turning phone off. Also, letters are small, and swyping often does not provide words I want, and it will often capitalize or lower case where i don't want it to -- which was not as much a problem on my previous ASUS phone -- which didn't cost any more than this one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Foreign to Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my 95 year old uncle who doesn't always wear his hearing aids. He has had flip phones in the past, and his last one was dead. I thought if he could text, we could communicate easier than over the phone. Unfortunately I am an iPhone user, and I'm having trouble teaching him how to use it. It just works differently than an iPhone, and I spend more time trying to figure out the sequences than teaching him. It's pretty much a bust.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just a ok phone but good for the money. I like my old LG phone better. More simple to use by far

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was great for the first two weeks then it went downhill I took it back to Best Buy twice they told me to call Samsung so now Samsung's got it it's a piece of junk I would not recommend this phone to anybody I had to get an old phone because Samsung said it would take almost 3 weeks for me to get my phone back

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung is lacking!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is going all out for its upper tier products, but for some reason don't care for these products!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Galaxy Express

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift. She liked it but said there wasn't enough memory. Very slow loading.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a Temporary Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use for a trip to Canada with a prepaid airtime card. Has mostly worked fine on our trip.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its good for a pre paid phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The letters don't type accurately. Photos are not crisp and clear. But phone works well so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get what you pay for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality very poor. Good HLR response. Voices sound broken with good signal.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average Cellphone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cellphone was a good product at the time I bought it.

    I would recommend this to a friend