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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 258 reviews

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90%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Samsung Galaxy J2 Dash's ease of use, great price, and decent camera quality. Many also appreciate its battery life and compact size. While some users mentioned storage limitations, the phone's overall performance and lightweight design were frequently praised. The positive feedback significantly outweighs the concerns about memory capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-258 of 258 reviews
  • Rated 3 out of 5 stars

    Nice price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is ok. Had trouble with bad connection but that may be more the carrier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is ok didn't like home screen setup a little slow I returned it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For my son

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was for my son & he likes it. So o guess I'll say it average

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok not the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best phone wish Best Buy offered better finance options

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Kory337, thank you for the feedback! ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Ok phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is an ok phone for when you break your normal phone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as other Samsung products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a Samsung phone and this is definitely NOT their best. I have to shut it down daily to "reset" features such as voice texting, or downloading pics" I will be going back to Best Buy to see if it is just a lemon or if this is typical!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my galaxy s9+ because my screen went out and I was a month away from an upgrade. Phone didnt have enough memory to hold my contacts. I just threw it in the trash.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not recomended

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is second one purchased. Last one was used 2 years. This one had poor sound quality. Speaker did not work half the time. Replaced it 3 months to the day.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    Cellphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very limited memory, unable to download any apps, salesman didn't inform me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Low on storage space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt have very much storage for a kid . Had to delete apps that come installed on phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for! If you want quality get a better phone!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not transfer files easily.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Files did not transfer. Did not have the power it needed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello LARA2018, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth Samsung

  • Rated 1 out of 5 stars

    wifi sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just bought this yesterday and u cant even use the wifi , trust the reviews. and battery started draining faster than my old one. U cant activate ur phone or some other services without the wifi and screen is small hard to read. well im taking it back

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello J2dash, we apologize that your experience with this phone was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth Samsung

  • Rated 1 out of 5 stars

    I didn’t like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the product. The keyboard locks up several times and I can't use my phone. I have to shut down and restart for it to work again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This was an unauthorized purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unauthorized purchase, made without my card, by someone in San Jose/Gilroy, CA while I was working from home in SOUTHERN OREGON!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never able to get quality screenshots. All were blurry when sent. I tried everything to fix it but to no avail.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Chucky, we regret to hear of your experience with this phone! We would love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth Samsung

  • Rated 1 out of 5 stars

    The worst phone ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage, tried for a day and threw it in the drawer. Poor response

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone all around

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I m all time dropping, bumping, evening forgetting and leaving phones laying on trucks & under hoods which gits expensive so nearly a year ago i chose and bought the Samsung Galaxy J2 Dash Phone opposed to the higher dollar ones cause im hard on phones lol, But from day one not only was i impressed with this phone for the price, its does nearly all that the pricier phones i had did as well! The only con i found with this phone is the nosey #ss google services. Tho it is thin & lightweight i added a body glove case & screen protector [under 10 bucks].

    I would recommend this to a friend