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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.2 out of 5 stars with 800 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the HomeKit Bluetooth Deadbolt Retrofit Smart Lock for its easy installation and convenience of keyless entry. They appreciate the auto-unlock feature and its compatibility with HomeKit, making it even more user-friendly. However, some users have concerns about its connectivity, compatibility with other smart home systems, battery life, bulky design, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 800 reviews
  • Rated 4 out of 5 stars

    Great beginners lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    virtual keys work good. would be great if used with connect, as can be used with wifi. cons: too much battery consumption.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works smooth when you have Bluetooth connectivity. Wish I could say the same with remotely unlock/lock feature with the august connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lock not much work to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great lock, works every time I have used it, can not say that for all my automation. I like that was not an entire new lock, just modified my old deadbolt. It was easy to install. It is a bit clunky looking but looking at version 3 I think I will stick with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updates make this an excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this product. The listed features work as described. It also a really cool so piece for guest. I've tried all the features and they work very well. Auto-lock, geo-location auto unlock (with apple homekit), siri commands, guest passes, etc. I highly recommend his product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It last for about 2 years then I had to get a new one. I guess that is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy To Use, Better if You Have an Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, though if you don't have an Iphone, expect to spend the extra money on the connect unless you don't want remote access.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and installed with ease. Had to return it do to not compatible with my deadbolt. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Siri

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty great. Range is good. Geofencing works accurately that it unlocks the door when I am nearby. Getting homekit enabled version was better decision I made. This works flawlessly with Siri and if you have an apple tv in your home, you can access the lock remotely as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Customer Service from August Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot tell you how disappointed I am in this product. Installing it was easy, getting it set up on my phone was not. Getting the text to confirm was quick and easy, however, getting them to send the email to confirm is impossible. I spent 30 minutes on the customer service line with an employee at August that set up the email address for me, however, she misspelled the email address. Painful.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is too expensive to not work 100%. This lock does not play well with android devices. The auto unlock feature doesn't work all the time. It is really bulky and the battery plate keeps popping off.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Not a bad lock.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock operators fine easy to assemble. But very bulky and un professional looking

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent lock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock was an upgrade from my Kēvo, it works exactly like it want.. locks automatically when I leave, unlocks automatically when I arrive home, I can unlock it from anywhere thanks to HomeKit. I am a huge fan of the August! Five stars!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection with keypad and bridge are poor. Phone connection is ok but not quick. Sometimes after entering code with keypad it takes a bit to connect, it's faster scrambling to look for keys before lock acatually wakes up and opens. Very odd. I don't need software updates and everything is installed perfectly and manual was double checked to confirm install as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for family!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this door lock! It’s amazing, so nice not to have to make extra keys. It’s great for kids because they always have their phones on them. I would differently recommend this product. I would like to have one for every door.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good idea but lots of rough edges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the concept of an automated door lock but this product has a lot of rough edges. It wasn't able to connect to an iPhone 7 without an update - fortunately my iPad was able to connect to get the update in. Even after that I find that it has erratic contact with the home kit setup. Considering this model is marketed as a home kit solution that just doesn't fly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HomeKit is UGH!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally the lock works well but the HomeKit feature is frustrating to set up and get working with Apple TV

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gadget works sometimes kept loosing connection so you will always have to rely on the key, had to reset a couple times. If you get the additional accessories it may work better but it is already high priced you must keep the old hardware on the door, so you are paying 200$ for a slick doorknob.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Smart Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the August Lock a few months ago. It has worked great. Just make sure to calibrate the lock well.

    I would recommend this to a friend
  • Pros mentioned:
    Homekit integration

    Rated 3 out of 5 stars

    Needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not 100% reliable but pretty close. Works with Homekit.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great look and quality materials - sometimes app is slow to respond but otherwise great product !!

    I would recommend this to a friend