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Customer Ratings & Reviews

Model:
AUG-SK-GRAY
SKU:
4562211
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Customer reviews

Rating 4.3 out of 5 stars with 319 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the Smart Keypad's ease of use, quick installation, and the convenience of features like auto-lock and remote access. Many find the keypad a valuable addition to their smart lock system, particularly for providing keyless entry and additional security. However, some customers have expressed concerns regarding the product's battery life and occasional reliability issues. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 319 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is suppose to do and works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works well, it's small and easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST have item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are getting the August Smart Lock then this is a MUST HAVE accessory - this is the backup for when a smartphone is out of battery, when you are on a phone call with your bluetooth headset or else a friend or guest has a smart phone that is not compatible. The One Touch locking is a MUST have for convenience too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote keypad for August smartlock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this keypad to use in conjunction with my august smartlock. I really like the august smartlock and the app works great for opening the door automatically when I get home, but wanted a back-up way to get in in case I left the house without my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the keypad is a great addition to the August smartlock. There is however a slight delay when you enter the code until the lock unlocks. But there is also the same delay when unlocking from the app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far works flawlessly to unlock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little addition to the August locks on our house. The motion light doesn't work reliably for us, but as soon as you push a button the whole thing lights up so it's not a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the August lock, and I was really excited to purchase the Smart Keypad for it. Read a lot of mixed reviews, but I went to the nearest Best Buy and bought it after all. Easy to install. It worked literally for 2 days. I changed the batteries few time, worked for 5-10 minutes and that was it. I would not recommend this product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Burns batteries, occasional connectivity issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the product for about a month. Already getting low battery notifications. Sometimes cannot get the keypad to connect to the lock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great accessory to the august lock. Sometimes it does take a while for it to open the lock when you use the passcode but that might be due to my internet connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good addition for August

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    August is a decent product, I reviewed their lock already. I do find their keypad to be one of the best on the market for any lock.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Reliability

    Rated 2 out of 5 stars

    Doesn’t always connect to the lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not cheap and it does not do what it’s supposed to consistently. Disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device in case my phone battery died, in addition to when the phone would not connect to the lock. It works great, very responsive. I only had connection issues twice in the months that I have had it. Which is significantly less than my phone. Overall would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 3 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. Device paired to lock easily. Wish response time was a little faster but it’s not horrible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you have an agust lock! Had a bit of a challenging install but once hashed out with the really great customer service at August all is good.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Glitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it doesn’t work and I hate that there’s no way of knowing when the battery is low or dead

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Needs a screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended and pairs awesome but a screen would help so you can know what you’re typing and what’s its receiving

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well But A Little Flimsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with August lock. Only complaint I have is that once you mount it, it's plastic so it seems to pop off if you install securely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Setup and Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keypad is a lot smaller than I was expecting. I was thinking that it was going to be a large keypad like what you find on most garage doors. This was half the size and included everything you needed to setup and place around your door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So convenient!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this. We are renters, and it's great to be able to automate our home! Only setback is that the keypad doesn't like cold weather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have encounter an issue with communication. It’s been more than a year and no faded numbers that might give a clue which numbers might open the lock .

    I would recommend this to a friend