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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 176 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Smart Lock + Connect's ease of use, auto-lock feature, and relatively easy installation. Positive feedback also highlights the app's functionality and the lock's aesthetically pleasing design. However, some users experienced connectivity problems and found the lock to be somewhat bulky. A few customers also noted that the lock can be a little noisy during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 176 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far a really cool device. Super easy to install works really well in combination with any home security system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Works as stated. Opening with an Apple sometimes is glitchy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and so far no issues with it. Nice to know that if someone needs access I can let them in from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smart Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and great to have for your home. Make my life a lot easier whenever I have guest coming over the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great a smart lock

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make my life more easy less complicated When I got busy hands I don’t have to reach for my keys no more

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    August Lock

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Great using hands free feature to unlock door when your hands are full.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to install and setup. Everything working as expected. It works great with my google home hub.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very impressed with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to set up and works great love to have it unlocked with just a finger

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Auto lock rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and set up. Love not having to fumble for keys, especially when my hands are full....and if it’s raining!

    I would recommend this to a friend
  • Pros mentioned:
    Auto lock

    Rated 5 out of 5 stars

    Going strong after a year.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Lock, always works when we need it to and I love the Auto Unlock when you get home.

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    Secure

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The August - Smart Lock + Connect is great and it works perfectly with my smart home set up

    I would recommend this to a friend
  • Pros mentioned:
    Auto lock

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should have one of these. Can set to auto lock in case u forget to lock ur door

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Feel safer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, easy to use & feel safer knowing I can check my phone to see if my place is locked up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy and super fast to set it up. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having this addition to our home. Functions great easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install and works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved that I was able to install myself and works great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Does exactly what it’s suppose to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install works great I have had 3 friends purchase it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy instal and works great with app and connectivity

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to unlock and works great with a video doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When living in a rental.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m renting currently where I live and I am not allowed to change the locks, cool thing about this product is that not only I can get to keep the current key but I can remotely open and close my door to let my family members in if I am not home. Also it helps me monitor when my door is open or not. Awesome product.

    I would recommend this to a friend
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