Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
AUG-SL04-C03-N04
SKU:
6295310
Loading...

Customer reviews

Rating 4.6 out of 5 stars with 176 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

93%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Smart Lock + Connect's ease of use, auto-lock feature, and relatively easy installation. Positive feedback also highlights the app's functionality and the lock's aesthetically pleasing design. However, some users experienced connectivity problems and found the lock to be somewhat bulky. A few customers also noted that the lock can be a little noisy during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 176 reviews
  • Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and didn't have to change my keys. Now I can let family in my house and not give out copies of my key.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Impressed

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Smart lock and build quality. I like this model compared to new ones for the build quality and looks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Use it everyday

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great with my iPhone. I was unable to get auto unlock to work with a OnePlus 5t but when I switched to iphone 8plus it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think the lock is great. Only complaint would be it didn’t fit super snug to the door. Which caused it to move a little when locking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good start but not 100% great

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good on its own, the wifi hub is terrible ... the connect is a pain in the rear to setup and have it stay connected.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works okay.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay, should have bought the version with Apple home care. Siri, does not work with this lock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart lock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second smart lock and it does the job. The lock seems to be well built. It locks and unlocks. What else can I say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this lock and it’s so convenient. It’s nice too that you can add guests so you done have to pass out multiple keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far it’s great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like it’s supposed to work. It’s doing everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great addition to your smart home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is really handy and just adds another layer of convenience to your day.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Decent product

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good lock, but sometimes it didn't work with the wifi smoothly.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Not my favorite

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the concept! The material is great quality but too bulky for an elegant front door.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lock

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mother’s house. She lives by herself and it connects to Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Automation perfection

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock tied into my home automation with little effort. Would suggest this for any home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good addition to smart home.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a good product and does but it's supposed to but mine was missing the correct adapter for my lock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door lock

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, no complaints from any item purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ! It’s was really easy to install and program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    August smart lock

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest tech device I have bought in years.love this thing so great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Sometimes it doesn't unlock automatically when I get home so 4 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart lock is easy to install and easy to use, plus you can still use a key to unlock it if necessary.

    I would recommend this to a friend