Customer Ratings & Reviews

The 4th generation locks are a great upgrade from the 3rd gen, and have a much smaller profile. I would highly recommend the August smart locks in general (vs. their competitors), but the wi-fi connectivity of the gen 4, as well as the array of customizable features, make this lock a no brainer. The last thing you want in a "smart" lock is connectivity issues. This has been the best upgrade to my home yet, and the sleek, smaller profile of the gen 4 makes it that much better.

The August Wi-Fi Smart Lock is our first experience with a smart lock of any kind. This is a great option for those homeowners that want to stay with their existing door hardware. Installation should be fairly easy for most homeowners. I’d think the biggest obstacle would be if your door doesn’t close well since the lock will need to calibrate itself later in the installation process. Otherwise, August has easy to follow online tutorials that go through a step by step series of instructions on how to install the lock. There is a plate in the mounting hardware that one can use if the deadbolt hole is larger and needs a bit more cover which ours did. Aesthetically, the lock is quite nice looking. It is not much bigger than what the previous deadbolt hardware was and blends nicely with our other hardware of the same finish. This new model is smaller than previous August models and does not require the August Connect since the lock now has built in Wi-Fi. One can easily operate the lock in a manual fashion by just turning the lock left or right to unlock or lock. The lock utilizes two CR13 batteries so it will be interesting to see how long the CR123 batteries last in our lock. We have used the lock for over a week now and our experience has been quite good. The app has many options for customization for features such as auto-lock and auto-unlock and door ajar timing. A user can choose to use these features and can set the timing related to each of these functions. We are using the auto-lock feature, but chose at this time to not continue using the auto-unlock feature since not all users in our home come in through the same door and one must allow location access to the August app for this to work. It would be nice if the app allowed different settings for auto-unlock based on each user. We have found the auto-lock feature to work well. We had one time that the app could not connect with the lock and had us run through a series of troubleshooting steps such as checking that the batteries were not bad. We simply waited a bit and the problem resolved itself and has not recurred since. It is nice that the lock can be operated anytime with a key should one need to do so. August is capable of smart home integration with Google, Apple and Amazon and has voice control for ease of use. Lock security is quite good with two-factor authentication to log into one’s account or to create a new one. August uses bank grade security for the user’s data with Bluetooth encryption, AES 128 bit and TLS encryption for the mobile app. There is also a desktop site to disable the app and all virtual keys should your phone be lost or stolen. The August lock does come with a bit of a price tag, but it also avoids one having to incur additional hardware purchases since it can be used with existing door hardware and requires no additional Wi-Fi accessory to connect. The virtual key features for guests, auto-lock and auto-unlock features and bank secure levels of security make this lock an easy recommendation to buy. It is nice to go for walks or other outdoor activities and not have to carry one’s keys anymore.

haThe install was pretty easy, took about 15 min and would be faster for a 2nd one (and helped once I realized where the QR code was). The setup is easy as it connects through Bluetooth so no jumping to different wifi to get it setup. You also set up the wifi through this, so easy to get that setup as well. Overall the lock is small and just slightly bigger than a deadbolt. And you can unlock and lock with your hand on the inside, and get alerts when this happens. Plus there is a door open/closed sensor. Using it is easy on the phone. I have an iPhone and the app works well, including having a widget to unlock/lock quickly. Walk up to the door and press the button and there it goes. Apple home kit is also decent and works well. The issue I have had so far was with my Alexa devices. It takes forever to get a response, and most the time it says its unavailable. Hopefully, some updates will help fix this, but that was my only issue. Overall it has been a good experiance and means I can now go outside without my keys.

This thing is amazing! First off it was super easy to install. They offer instructions, and if those are hard to follow, on the app they also provide you with step by step video setup. It connects super easy after that with alexa and/or home kit. Runs off battery but also still works like a normal lock. It will replace only the inside portion of your door lock. so if you live in an apartment, like i do, you dont have to replace the whole lock. this still allows landlords to get in if needed. its also not as bulky as i thought. it is bigger that the standard lock but its not huge.

I owned the previous gen August lock and wanted to upgrade. I love the size and the fact it doesn't need a separate wifi bridge, but boy does this thing HATE Apple's HomeKit. HomeKit will always read if it's locked or unlocked but it won't actually lock or unlock it, and definitely won't using Siri. My HomePod hub is about 15 feet away and every time I've tried to unlock it via the Home app or Siri, it says it's not connected. I've tried resetting it and reconnecting it a dozen times and August customer support is terrible. If you aren't using HomeKit, then the lock is great. It reads my phone when I get home to auto unlock and auto locks without fail. Just don't expect anything from HomeKit.

I had been watching for a great deal on this device for a while and didn’t want to compromise picking up the 3rd gen that required the hub. Not sure if it is my wifi signal or what, but the unit disconnects from the wifi daily. It’s still a solid performer and hasn’t left me waiting to unlock. The auto lock and unlocalized features are great and you can customize them to your liking. Was a breeze to set up and this generation is smaller than the previous. Thinking about picking a second one for another door.

Just what I wanted! I needed a smart lock that was small, discreet, easy to install and this was it. I love how it works with your existing hardware, so no need to have it re-keyed. Installation took about 10 minutes, works well with my iPhone 12 pro and I love it. You can key the additional keypad and give out codes to people or lock and unlock the lock from your phone. Love it!

My old August Smart lock stop working properly. When I opened the internal components, I ended up breaking the lock ... The old version of the lock required either of the gorbel camera or the wi-Fi box plugged into an outlet inside the house in order to remotely connect to the lock. This lock has Wi-Fi built in. For home kit users, this is a plus because the August line of doorbells is not compatible with home kit. As for the lock itself, it is 25% smaller than its predecessor. The rotation mechanism is much smoother as well. There is an added feature to let one know that the door was closed when locked. However, all improvements come with a cost. The lock now requires CR 123 lithium batteries instead of standard AA alkaline batteries. I do not know how long the batteries will last, but they are much more expensive than AA batteries. Now, let me tell you why I prefer August smart locks. The August smart lock uses the dead bolt already in the door. The mechanism replaces the knob on the inside of the door used to unlock the lock. I read a review it while back that the actual locking mechanism on many smart locks that and down on the outside of the door are not secure. It is easy for a perpetrator to break them and get into the hot.

I wanted to love this lock as I already had the previous August Smart Lock Pro. I liked the smaller profile and slender fit, integration was good - EXCEPT for HomeKit. I could not get HomeKit to work. Contacted the manufacturer for troubleshooting, the manufacturer was also stumped and could not help me. I was told that the problem could not be rectified, therefore I had no choice but to return to this item back to the retailer for refund.

After looking at numerous reviews it seems people either hate this thing or really like it. I’m at the lower end of the scale I guess, can’t say I really hate it but I sure don’t like it. So first, support options are a virtual chat bot which is almost worthless or email, with a three day response time. For having just spent almost $250 on a tech product if I have a problem I want to talk to someone. August claims it’s Covid-19 and/or wildfires in California that are creating their support problems and I can appreciate these things likely do have an impact but I’ve got numerous other smart home accessories that I’ve no problem getting someone on the phone. If all you want to do is operate the lock with the August app via Bluetooth this may be the lock for you but if you want to integrate with HomeKit, read on. If you want this lock for HomeKit you SHOULD read my section under cons. I do want to say here that my lock got returned the next day. I’ll describe below pros and cons but after 30-45 minutes after setup, the lock basically quit working. First thing that happened was in HomeKit it became unresponsive. I took the batteries out, put them back in to basically “reboot” the lock, no help. I did a factory reset using the August app, went through the whole setup again and still didn’t work. Eventually the lock wouldn’t connect to even the August app via Bluetooth from two feet away so I couldn’t do anything. Checked the batteries, they were fine. So I uninstalled the lock from the door, uninstalled the doorsense, deleted my August account, deleted the lock from HomeKit, repackaged the lock and my wife returned it today. Bought it locally, not from Amazon. Even though it may simply have been a defective lock I will NOT be buying another one of these for reasons below in cons. Pros; Probably the best thing about it is it REALLY is easy to install. Literally a screwdriver and 10 minutes (if you’re really slow) and it’s installed. Now it comes with this thing called “doorsense” which is supposed to tell the app whether the door is open or closed (didn’t get to test this) and it’s easy to install as well but in my opinion, a bit clunky. The lock is smaller than the previous August lock which is a good thing but it’s still a big knob on the inside. Batteries are super easy to replace. The lock is pretty easy to setup with the app although in my opinion, there are a lot of steps. It was an excellent idea of August to include the QR code’s for setting up in the app and with HomeKit, inside the lid of the knob which pops off with a push. You do have to create an account with August but that’s not at all unusual. It works with a multitude of dead bolt locks and compatibility is listed on the August website. Cons; I guess the reality is that if the lock simply hadn’t failed I don’t really have any/many cons and “might” have kept it if not for the integration with HomeKit which is the sole reason I bought this smart lock. The irony of this is CNET has listed this product as the best HomeKit compatible smart lock in 2020. Man, did someone fail at testing for this. Oh, as listed in the Pros above, the lock is easy to install in the August app and after that setup it’s was easy enough to add to my home Wi-Fi network and then HomeKit, just a lot of steps in all of these operations. Once the lock is integrated into HomeKit it shows up as an available accessory which you can then add to a specific room with or without scenes, you can add it to automations you’ve setup, etc, etc. Everything you would expect with a HomeKit accessory. Here’s the rub. My wife who is an invitee in our HomeKit network can’t manage the network but can use every accessory and automation just like me. The August smart lock showed up in the Home app on her iPhone after I set it up but on her phone, instead of being able to use the lock, the icon in HomeKit said setup was required. When you pressed and held the icon to get to the next screen it said to use the manufacturers app to setup. EVERY other HomeKit accessory I have has not done this. I’ve got ceiling fans, lights, blinds, smart plugs and switches, another smart lock (which I’ll mention shortly) and when I’ve added them to our HomeKit network they’ve ALL showed up in her phone as immediately available to use. So I go back into the August app and find the section to invite guest. The app is requiring me to create ANOTHER account for her as a guest just so I can add to HomeKit and get the accessory that’s already setup in HomeKit to simply work for her. Rather than create another account I tried using my credentials from my account I had already created but then I got a message on my phone that “someone” was trying to use my phone number which was already part of an account and wouldn’t go any further. This is the most obnoxious and convoluted HomeKit setup I’ve ever seen, if there’s more than one person using the HomeKit network. I would say maybe it’s something to do with the ability to invite other guest to be able to use their Bluetooth phone to lock/unlock the lock but my Level lock which has that same capability does not put you through this crap. I’ll make this brief as nothing else has been but if you want an elegant smart lock that integrates seamlessly with HomeKit, look at the Level lock @ level.co. This thing is awesome and the ONLY reason I didn’t buy a second of these instead of the August lock was because of location. The caveat with the Level lock is it’s Bluetooth only and has to be within range of a HomeKit hub to work, and it wouldn’t have where I wanted to install. Good luck to anyone who buys the August WiFi Smart lock. It’s not the lock for me.

Just installed. Installation was quick and easy. Only needed a phillips head screwdriver. Was installed in about 15 minutes. The app walks you through the installation and network setup. Looking forward to using the auto unlock functionality with geofencing. I don't have any experience with the prior generations, other than the in-store demo units, however I always thought they were a bit too large. This one has a smaller profile that I prefer. Highly recommended Smart Lock.

I see very mixed reviews for this. I installed mine and it has been working awesome the whole time. Only issue I had was I added one of my kids as a guest, and they couldn't connect with their iPhone. I changed them to an admin and it paired just fine. My Android worked great. Been 3 months and the batteries are still fine. I like how it is smaller than the previous generations. Looks really nice with our black handles.

I had been using the 1st generation August lock for years. It needed the connect WiFi hub or the doorbell cam for most of the features to work. Decided to upgrade to this version and have seen many improvements. The actual unit s smaller and easier to grasp and turn. The battery cover stays on and doesn’t pop off and disappear under furniture. The independent connection to the home WiFi frees up an outlet (no hub required). Door sense is a nice bonus. Installed the sensor into the door frame and it knows when the door is shut or open. The lock waits until you close the door before attempting to auto lock. Installation was quick. It even came with a disk that covers the old August lock foot print, so no need to repaint the door or have a ring of old paint color around the new lock. The only issue was getting the new lock to talk to the old keypad. Do not loose the serial number for the keypad! It is on the box and the mounting plate, not the actual keypad. This is not a problem with the actual smart lock, so no stars were dinged. The WiFi lock can be connected to some smart watches, which I never figured out to do with the 1st generation lock. Not seamless, but handy if you can’t get to the phone or don’t have the keypad. Overall the upgrade was worth the investment. If you want a lock that allows sharing access with friends and family (and has the instant ability to revoke access, no keys getting copies or not returned), will auto unlock when you approach the door, will auto lock when the door is shut and sends notifications when the lock is activated, this is a good lock to meet that need. If you still need to have a key, but want a smart lock this is a good lock.

I have over 30 smart home devices, but this is one of my favorites. I had held off purchasing an August lock before because it was too big and clunky. But the fourth generation lock is much smaller and easier to use. I particularly like the auto-lock and auto unlock features. Yes, it is a tad pricey, but your smart home isn't complete until you have this device. I can't recommend it strongly enough.

Good lock, Took some time to setup, But after setup, lock worked real well. Also like the smaller size in the 4 generation model

Works really well with the app, it’s significantly smaller than the older version. Sometimes HomeKit fails to unlock it. Set it up when I unlock my door, it turns my lights on in that room to 70% which makes life easy.

The 4th generation is nice, definitely smaller than the previous, unfortunately it has a difficult time connecting outside 10 to 20 feet forcing you to buy the wifi bridge which adds 78 dollars to the price, so we shall see how well that goes once it comes in tomorrow.

Replaced my Gen1 August lock (Bluetooth). The Wi-Fi bridge began to fail so I was no longer able to remotely open if family or guest needed to be let in. I like the smaller form size. The different battery setup required me to go buy a pack of C123 batteries. Now what to do with all the AAA for the old lock. Setup was easy and straightforward. I opted not to use the "door ajar" sensor as it was not needed. Been happy so far. Interested in seeing how the battery life is on the C123s. The Gen1 went though AAA batteries pretty fast.

I have owned every generation of this lock and this one is the best yet! Not having to worry about the bridge in order to lock when out of Bluetooth range is great! It also stays connected to the wifi much better than previous generations that used the bridge. The smaller size is another plus that gives this generation a huge advantage. I don't love the new battery size compared to older ones, they use AA batteries whereas this one uses CR123A. Im sure its because of the smaller size so its not a huge issue, just a little thing to note.

I used the August locks for the past 4 years and was satisfied. So I bought this newer version and it is smaller, faster, a good upgrade. I definitely recommend it.