Customer Ratings & Reviews

I like the product, very quiet and no issues to report.

no need to pick up the bottle with bottom loading!

I purchased this water cooler to replace one i had for over 10 years. I selected it based on the bottom water bottle installation and reviews. From day 1 it gave me problems. There seemed to be a problem with the door sensor recognizing a new bottle had been installed. My pardner can fix things so he determined the door had a button that was not pushed in when it closed so we used a strip of tape. It worked until the bottle was replaced and the whole issue started again. We were able to trick the door into working but no telling if this will happen again when the bottle needs to be replaced. My whole purpose of having a water cooler is to avoid buying plastic bottled water but since purchasing this and the problems associated with it im buying bottled water again. So i would not recommend this dont waste your money.

what I like about it is that ig gives you options on the temperature water that you perfer. cold, room, hot.

This is a great product. It's works well and very easy to operate. It's worth the money and no need to look at another brand.

Purchased for the easy bottle swap option in the lower casing. Out of the box everything seemed to work fine. I really thought it was a bonus that the exterior blends well with my current appliances. I’ve been using the water machine without issue for a couple months now. I don’t like cold cold water so my uses included ‘cool’ and ‘hot’. I saw the cold option but it never really dawned on me to try it just to see if it worked out of the box. Fast forward, A friend comes over and asks for some water and I hand them a glass to help themselves. They like cold water and saw the option. After a couple minutes of them fiddling around I ask what’s up and they let me know the button didn’t function. It doesn’t really bother me to use the machine but I wish I tested all the features out of the box. Always fully test your new products out during return period.

Showed up 4 weeks later than the latest estimated date. When i purchased it, the website showed 2 in stock at my local store. Then showed shipping out of Rhode Island. I called multiple times. Finally received one from Pennsylvania. With a big whole in the box, the side of it has a decent sized dent in it. Luckily it still works. I was even about to try to swap out the damaged one.

Water does not get ice cold it gets cold but not ice cold says it's empty when it is not empty

Happy with my purchase! Not too noisy and easy to assemble. Love the color combo.

Like the way it looks and works, doesnt make to much noise as other water dispensers

Very easy to set up. Like that I do not have to lift the full bottle high to load it.

Great fast and easy to install and has a night light water is cold instantly and hot instantly

My water dispenser came in dented i would think with all the protection in the box it would be perfect

bad updates literally no updates on my purchase had to ask a refund was declined because they shipped it, but how could it be shipped if only the label was created and did not move since, waited for the day it should be delivered, delayed and when i asked where my order is? its missing. whats their answer they would file a report and refund in 3 days. I paid for it on time asked for details and asked it be refunded earlier because clearly it didnt move but no clear answers where given. best buy i have bought many items from you and they were all good but this one is really a very bad experience i dont know if i would buy again from best buy

First water cooler over ever purchased. So I can’t really give a fair review. But if it’s the standard then I would say it’s definitely worth it. If you want hot cold or room temperature water. There is a pretty blatant issue with this water cooler. There is no handle/ lever to open it to replace with new water jug. It’s not difficult but it’s very annoying.

I love the water cooler. I just wish that there was a handle on the door for easier opening.

Works great. Did everything as expected. Water comes out both hot and col

Great water machine! We use it daily and it dispenses hot, cold, and room temp water.

I start to save money as soon i buy my own water dispenser instead of renting one.

Really nice! Water cold but not super cold. Perfect cold temperature in my opinion