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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 557 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the A4 Bottom Loading Bottled Water Cooler for its convenience and efficiency. They particularly appreciate the ease of use, bottom loading feature, and quiet operation. The different temperature settings and night light are also well-received. While some users find the buttons challenging for children, the overall consensus is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 557 reviews
  • Rated 1 out of 5 stars

    HATE IT!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate it. The water comes out really really slow since the beginning!! Should’ve stuck with Primo.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    pc junk

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this machine only last 2 years I won't recommend is not worth the money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great use but, once its leaked 2x since we bought

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but sometimes machine overfills with water and pours into the floor until its disconnected. Don't know if mine was a defect but I still like the product for what its meant to do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started leaking water right after a year. Not worth the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Water cooler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we open the item is damage and Leaking need to replacement

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy☹️

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good my stop working in a very short time after I get it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product never worked a day since i bought it. Somehow i did not not for months because i was always out of town.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    the cold water stopped working, this is very bad..

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product has been acting up and now the cold water is not working at all... this is the worst product i ever bought from best buy.

    No, I would not recommend this to a friend
    • Brand response from Water Cooler Expert
      Posted .

      Hi Vick,

      We apologize for the trouble that you have had with your unit, including the cold water working incorrectly. Our customer support team would like to learn a bit more about the trouble that you have had so that we can correctly resolve this issue as quickly as possible. Please contact our support team at 1800-256-0695 or by email at [email protected]. We hope to assist you soon! Avalon

  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design and the color is good but hot and cold water doesn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pump doesn't work, can't grab water to load. I've sent an email to the support email. It looks nice and maybe I got a defective one. Will update if it can be fixed.

    No, I would not recommend this to a friend
    • Brand response from Water Cooler Expert
      Posted .

      Hi Bestbuychick,

      We apologize that your water cooler is not working correctly but our customer support team would be happy to help. You mentioned that you have emailed us at [email protected], you can also call us at 1800-256-0695. Our support team will assist you in correcting these issues so that you will have a properly working cooler that you can enjoy! We look forward to assisting you! Avalon

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Noise dispenser

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is too noise especially at nights can.hear louder

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item does not make the water cold. The water is cool but is certainly not cold.

    No, I would not recommend this to a friend
    • Brand response from Water Cooler Expert
      Posted .

      Hi Lyle. We are sorry to hear that you are having issues with the temperature of your water. We would like to help you troubleshoot with a few quick steps to get your water cooler working properly. Please contact our Customer Support Team at 1-800-256-0695 or [email protected]. We hope to hear from you soon! Avalon

  • Rated 3 out of 5 stars

    Need ice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cold water doesn’t get cold enough. I was expecting the water to be a little colder.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not BPA Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is made in China and it is not BPA free

    No, I would not recommend this to a friend
    • Brand response from Water Cooler Expert
      Posted .

      Hi ChuckfL,

      Yes, our water coolers are manufactured in China but our office and warehouse is located right here in the United States. Additionally, any plastic components within our coolers will be BPA free. We apologize if there was any confusion in regards to the quality of our water coolers but if you have any questions or concerns you can always reach out to our customer support team. We are here to help in any way that we can. You may contact us at 1800-256-0695 or by email at [email protected]. Happy Hydrating! Avalon

  • Rated 1 out of 5 stars

    Reset Every day

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit has never worked properly. Have to constantly reset the unit.

    No, I would not recommend this to a friend
    • Brand response from Water Cooler Expert
      Posted .

      Hi W721GG. We are sorry that you are having issues with your Avalon A4 water cooler dispenser. We would like to help you. You can visit www.avalonh2o.com for FAQs, how-to videos, and User Guides. You can also contact us at 1-800-256-0695 or email [email protected]. We are here to help! Avalon

  • Rated 2 out of 5 stars

    Pump Doesn't last

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working at 20 months of use. The pump doesn't pump anymore, no replacement parts and now have to spend more money to buy a new one. Poorly designed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size, Water temperature

    Rated 5 out of 5 stars

    Bottom loading water cooler

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter. She loves it. The water is very cold. Takes up little space in her apartment. She doesn't have to lift the heavy bottles anymore. The only thing wrong. Its suppose to fit 3 & 5 gallon bottles. Her's only fits 5 gallon. Manufacturer defect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water temperature

    Rated 5 out of 5 stars

    Glad to have chosen this water cooler.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Avalon A4 bottom loading water cooler is excellent. Just what we had in mind. It's very practical, easy to unbox and install. Lightweight. The three different water temperature modes for dispensing water are perfect. We really like this model.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Water dispenser

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand is garbage i had to open it up and put it together again because someone didn't put the door on right and broke the side and water wont dispense without the door being closed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Leaking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dispenser was leaking nonstop from the spout. Attempted to unplug and reset it, but that still didn’t solve the issue.

    No, I would not recommend this to a friend