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Customer reviews

Rating 4.5 out of 5 stars with 900 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the One (Lightning) - Mobile Gaming Controller for iPhone as a high-performing and portable gaming accessory, making it ideal for gaming on the go. Users appreciate its easy connectivity and the satisfying feedback from its buttons. However, some customers have reported compatibility issues with certain iPhone models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 900 reviews
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion; this was a great buy. It was easy to set up. Connected to my iPhone without issues. The dislike: I think the subscription is too much. But other than that, I will buy another.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase Ever

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing gaming device that works amazing you don’t have to get the app it comes with and it works with other gaming apps and is a mini PlayStation and mini Xbox that is way better than the expensive consoles I recommend buying this.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great build, look forward to future backbones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great device for playing games on the go. Some aspects of it are clunky but wouldn’t make me turned off by it. I love the way it feels in hand, but some parts feel a bit cramped and putting it on and off can be something of a hastle. But I would suggest it over using the screen as a controler any day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love the game controller and best buy is my go to for the game tools. thanks again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Backbone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on a trip and was excited to be able to play my Xbox games whenever I desired with BackBone. When I got it all set up I was highly disappointed. It was not user friendly unless you use the subscription. Do you know how many other subscriptions I already have? I am not interested in paying for another when I already invested in quite a bit in a product. I ended up using it once and returning backbone when I got home from my trip. Also didn’t like that I had to take my phone case off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    great solution for travel

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my husband loves this! he frequently travels out of state for work and this is a much easier solution than lugging an entire system around

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Go to “on the go” gaming peripheral.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my “go-to” accessory for mobile gaming. I connect to my XBox when I’m out and have a bit idle time, and I play “Vampire Survivors”. Connects easy enough to my iPhone 14 Pro Max and haven’t had any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Handheld Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product!! We found it easy game with the Microsoft gaming pass using the backbone with our iPhone. The phone stay securely attached to the backbone without slipping out of position.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Handheld Gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool and easy to use. Just plug your phone into it and now you have a handheld gaming device

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Satisfied gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the getaway gamer. Easy to use and control reactions are identical to console, no delay in controls; however depending on what internet service you have will dictate any lag you may have.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great On The Go Gaming Starter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Makes gaming on the go very easy and fun. App is great to use. Only problem with the use of the product is playing on a screen is very small because of the frame ratio. And some inputs sort of lag, other than that no issues with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was considering a switch or steam deck but this thing paired with Xbox Game pass is so sweet. Graphics are awesome with Xbox Cloud gaming as long as you have a good wifi connection. Also works super well with Steam Remote Play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, at first I was a little disappointed but after I got the cloud to work for me I’m actually impressed. It does what it says. I like it a lot now. Specially when I’m working out of town and I can’t take my console with me.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great for mobile gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Cod:M amd Diablo: Immortal. I would get the newer version, which can supposedly be used with phone csses still on. You have to tale the case off to use this version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UNSATISFIED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Backbone is great, BUT.....Best Buy????? I bought a total of 3 & the advertiseing shows that they come with a free Ultimate Game Pass for 30 days. WELL, I only received 2 of the digital fee game passes. When i spoke to the on line customer service, i was tolk that since I ordered 2 in one order, i only could get 1 per order. I explained that each was suppose to get one because it did not state that you only get 1 per entore order. So i asked the online customer service person. So you want me to have to return one just to turn arround & buy it again so I can get my game pass like advertised??? The customer service rep said yes....I said that is stupid & informed her that is FALSE ADVERTISING......

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for a road trip! Also can plug your phone charger. Make sure you see the labels because they are lightning charger and the regular charger model

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for downtime or cardio at the gym or really just anywhere away from home, not to mention worth every dollar when compared to more expensive alternatives!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great portable want to take your XBOX with you it does not upset can be used with steam and other setups it is a great item highly recommend for the price cant be beat.....again Best Buy will match any price out there Definitely recommend......

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    It cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool item second time buying it and it’s still not my thing, only because you have to remove your case if you have one on your phone. It’s ok I have a PlayStation Portable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns my iPhone into my Xbox. I didn’t buy the subscription since I have the cloud gaming with Xbox

    I would recommend this to a friend