Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 900 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the One (Lightning) - Mobile Gaming Controller for iPhone as a high-performing and portable gaming accessory, making it ideal for gaming on the go. Users appreciate its easy connectivity and the satisfying feedback from its buttons. However, some customers have reported compatibility issues with certain iPhone models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 900 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns my iPhone into my Xbox. I didn’t buy the subscription since I have the cloud gaming with Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it all the time for gaming on the go. Good for cloud gaming or phone games.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    It cool

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool item second time buying it and it’s still not my thing, only because you have to remove your case if you have one on your phone. It’s ok I have a PlayStation Portable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Multipurpose backbone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gadget for playing games and working on phone. My bf works in music industry and uses it to run a board from. He was able to control it better and it helps him alot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gamer traveler

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backbone is awesome I enjoying using it and it’s convenient so I can play my favorite Xbox games and also use other platforms. This is something a David gamer should have.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Big W for BackBone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it’s gonna be a mid item but I never ever play games on my phone before now I enjoy it with this device got great cartogary of games it was amazing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great portable want to take your XBOX with you it does not upset can be used with steam and other setups it is a great item highly recommend for the price cant be beat.....again Best Buy will match any price out there Definitely recommend......

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Best Buy Employee

    Rated 4 out of 5 stars

    Affordable portable gaming

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using my backbone to sit on my couch and play my pc games! It’s a good little controller, it’s sleek and light weight. I’ve had some stick drift issues here and there but other than that no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Only one issue

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta product but my only gripe is that I have to take my phone case off when I want to use this other than that it works great.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good but the subscription is robbery

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product just the subscription makes it work better but I do not want to have to pay for a yearly subscription to make the controller better. So you just have to launch each app separately rather than have all streaming and games in the same app

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Easy On The Go Gaming

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what you think. Easy on the go gaming. I can play mobile games, remote play Xbox, Playstation, and some PC games. Its an easy grab when running out the door or packing for a trip.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Aweome,

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backbone was a gift for my son for christmas. It has completely replaced him playing his switch or iphone on long rides in the car. A must have for xbox game pass users.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Thumbs up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than any Bluetooth controller I’ve had since it ports right into the phone. The only drawback is I can’t seem to actually use the backbone app without signing up for the service.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility
    Best Buy Employee

    Rated 3 out of 5 stars

    Good idea bad Execution

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it’s not bad of a product but i have to remove my phone case to use it, if you have a camera protector that as well and if you have a pro max model you need the slightly hidden hard to get out adapter overall not great first impression. Downside unless you’re doing cloud gaming it won’t have to much use besides few games so its kinda overpriced idk really wanted to love it just has too many negatives to justify its pry getting returned sadly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Cool Concept, iPhone Holds it Back

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased this, I thought it was going to be the coolest thing ever. Ultimately, though, it performed its job well but the iPhone is lacking in its gaming offerings (Not including Game Pass, which is far too laggy to truly enjoy). There are some games, and it works very well with them... they are just not the kind of games I am rushing to come back to though. If there is a title or two that you think a controller is absolutely necessary for, this product is for you. If you think that it is going to replace something like a Nintendo Switch... you are definitely mistaken.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for Remote Play!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for playstation remote play. I think it works best with single player games but multiplayer is passable based on your connection. The native games that run on it feel great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good from the last time I bought It, I bought 2 more just to have

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great use for on the road

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great if youre travelling often. Works nicely woth apple arcade as well as gamepass. I have been using it for steam remote play and so long as the connection is great (on wifi), there generally feels like there is no latency.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility
    Best Buy Employee

    Rated 4 out of 5 stars

    Portability

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so they could still play some games snd do their dailies while we were on vacation. It definitely kept them occupied and even though they said you can’t play everything you normally do, its still better than not having it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    The best

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first saw this controller on social media, I thought to myself. I really need a controller to play some of these mobile games I play on iPhone. So I bought the best controller on the market and I never regretted it.

    I would recommend this to a friend