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Customer reviews

Rating 4.5 out of 5 stars with 900 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the One (Lightning) - Mobile Gaming Controller for iPhone as a high-performing and portable gaming accessory, making it ideal for gaming on the go. Users appreciate its easy connectivity and the satisfying feedback from its buttons. However, some customers have reported compatibility issues with certain iPhone models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 900 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome for my iphone 13. I played Diablo Immortal on it and it runs it very smooth. Taking your phone off is bit awkward but once you figure it out its easy.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift. They love it. Only thing that would make it better was if you didn’t have to take your case off when you want to use it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Mobile gaming Controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick startup and excellent response, works great with emulaters and shooters. Can be connected to iPads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun and convienant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far ive had a great time with this device. My i phone fits firmly. The controls are pretty responsive. And it serves multiple functions. As i use mine to remote play my ps5.. which adds value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never heard of the backbone till one day I just found it at my local Best Buy and have it a try, a great solid product for anyone who wants to play their games remotely with Xbox remote play, or taking their mobile games to a premium

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for mobile playing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control for playing ok the go, works perfect with iphone and remote playing xbox while traveling

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great controller for when you’re away or at home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backbone is a great device in case the TV at home is occupied by others, or I am out and about and wanting to continue my efforts on an XBOX game. An XBOX Game Pass Ultimate subscription is required.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does help me for a play. Gold duty is very smooth. Very easy if I need change spot or change everything is very good amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fiancé loves this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the best Father’s Day present I’ve purchased to date. My fiancé uses it everyday and every where. If you have a gamer in your life definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid controller! For my phone (iphone 14) I need to take my case off and use the rubber grips to keep the phone in place. Otherwise the phone slips a lot. Good button feel, pretty responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it he talked about this backbone since they first released it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Backbone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the most part. I bought this for my 11 year old son and he was not able to sign in with his apple id to age. So he wasn’t able to use its full content. Otherwise so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lovin it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a huge discount. It's a solid improvement over the on-screen controls of my phone itself. I'm loving this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Function properly and good way to play games with a controller on your phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Backbone

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the money. Great alternative to buying a switch and continuing to play the games you already have!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a solid controller but there are caveats.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller itself is great and has a solid build. However, $100? Very steep for what you're getting. If you have the money to burn and dig the handheld console form factor, then sure, I recommend this. However, you could get an official XBOX or Playstation controller with an attachment that holds your phone for cheaper than this, and you'd be able to use those controllers with your console or PC too, something you can ONLY do with the Backbone controller if you are paying for their monthly Backbone+ subscription by the way.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Freedom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Fast, Easy and User Friendly. Just snap it in. Download Backbone App. Works with GamePass. Attachment included. The only Cons were the Design (too small for my hands), Additional Sign Up from Backbone Membership ($40/yr) and No wireless device charging capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best invention in this category hands down! If you play games on your phone often, backbone is the way to go!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for mobile gamers unless ads gaslight you!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anyone who enjoys mobile controller gaming, I think this is a great buy. Personally, I do recommend getting a slim case that can stay on while using the Backbone because having to take your case on and off all the time can be extremely frustrating. I also wish they’d made some sort of grip on the left side of it to hold that side of your phone in place. As designed, I wouldn’t be surprised to hear a clumsy person had their backbone’s lightning Jack snapped off inside their phone. One last complaint, the ads are real… like it takes all my strength to not drop this review a star just for the ads as a non-subscriber.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved using it on my phone works good with cloud gamepass gaming from Xbox and other games all for a great price compared to other handhelds!!!

    I would recommend this to a friend