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Customer reviews

Rating 4.5 out of 5 stars with 900 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the One (Lightning) - Mobile Gaming Controller for iPhone as a high-performing and portable gaming accessory, making it ideal for gaming on the go. Users appreciate its easy connectivity and the satisfying feedback from its buttons. However, some customers have reported compatibility issues with certain iPhone models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 900 reviews
  • Rated 3 out of 5 stars

    Awesome for people with small hands

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller for small hands. For an adult it was too small and caused constant hand cramps. The features were nice but taking the phone case off everytime I wanted to use it was also a con.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    No backbone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not for us. Didnt like the fact to use had to remove my case each time- my phone would get really hot- purchased showing on bestbuy website you would get 3 3 months on xbox and 3 months on apple didnt get either, talked to bestbuy reps majority had the same problems, so it was returned . In theory it was great in Reality not so.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Device is not as advertised, lots of hidden fees

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so many hidden subscriptions that must be purchased just in order to use this that it’s ridiculous and not a good purchase. I would never recommend this product to anyone and all the required subscriptions really should be added to the product description.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Backbone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent gaming experience for handheld. Ruby joystick it of positing compared to normal controller. Makes control awkward

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good if you're away from your consoles or pc

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality on these is actually pretty decent but not amazing. They can feel pretty cheap, especially for the price tag. The app is probably the best thing about these things.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A great device for smaller hands

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked perfectly as advertised! However, it was very uncomfortable in my large hands.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Extremely convenient!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes an extreme convenience when your on the go and want to cloud game. Also doubles as a nice handheld camera stabilizer

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    One downside

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downside to this is that you have to remove your phone case to use it. Other than that, it’s an awesome product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for moble gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great for on the road gaming and also i love that i has a charging port so i dont have to disconnet in order to charge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming controller for your phone.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have for your Apple Arcade games, you can connect your PlayStation through remote play. Xbox currently is doing beta testing for cloud gaming but you have to pay for the subscription. The app for the backbone is pretty clean and easy to use. My only issue is I have to take off the case. If they were create and adapter for cases it would probably rate higher. Backbone can’t control cloud gaming but if you’re subscribed it’s pretty decent. The quality of the controls are amazing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for iPhone 14

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **Does not work with iPhone 14! The camera pop out is too big and will not fit in this. It fit fine on iPhone 12 Max but not iPhone 14 Max. This controller is a great idea, but with the price set at much higher than an official controller, these controllers offer much less for much more money. It’s dumb that you always have to take your phone out of its case (even very thin ones) to fit. It works as advertised (if it fits your phone) but should be prized at most half of its current price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just buy a Bluetooth controller instead

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an ok product. I had it for a week and only used it two times and was over it. Plus they want to charge you for everything in the app.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Barely used

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my son and he barely even used it. He said you have to get a membership before you can even get started.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn’t purchase again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for Christmas last year. It’s still in the box. Not user friendly with the iPhone 13 max

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly, played great, the finger controls are in the exact right spot for long time play.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Cool but not for all!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a goft for myself and was really excited! However i found that it was really easy to use but i was not fond ofmplaying my xbox games on my iphone and would rather stick to playing my xbox on the tv! It might be good for kids and other people i would recommend for mainly kids especially if yournon a road trip or taking a long drive!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best invention ever. I can game on the go being a busy paranet im always waiting on my kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it but the downfall is you have to pay for subscriptions to use it to capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great concept and idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller worked great and didn’t have any issues. The app was a little slow and some games didn’t want to load. The main problem was the iPhone itself. I have the 13 pro max and even with that it wasn’t strong enough to run some of the games. If the iPhone was more powerful then it would definitely get 5 stars. Great concept and idea.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my boyfriend. He seems to love it and cant put it down.

    I would recommend this to a friend