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Customer reviews

Rating 4.5 out of 5 stars with 900 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the One (Lightning) - Mobile Gaming Controller for iPhone as a high-performing and portable gaming accessory, making it ideal for gaming on the go. Users appreciate its easy connectivity and the satisfying feedback from its buttons. However, some customers have reported compatibility issues with certain iPhone models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 900 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect phone controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when it first came out and it's amazing. Works perfect for PS Remote Play and XBox game pass ultimate.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility
    Tech Insider Network Member

    Rated 2 out of 5 stars

    I wanted to like it but...

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time using the backbone on my new iPhone 13 Pro Max. I bought a camera lens cover and an iPhone case. To use the backbone, I have to remove all these items to install it properly, or it will hang out from one side. It would be great if they increased the spacing because I am sure I am not the only one who uses camera lens protectors and iPhone cases. You'll need to download the backbone app. It asks for a subscription fee of $49.99, and It was a significant disappointment. I later found out this backbone provides a one-year subscription for free with auto-renewal, so it is essential you cancel auto-renewal. I was not too fond of this. I have enough subscriptions I have to worry about how I can add another to the list. The controller buttons are comfortable but can be tiresome after a while if you put the backbone over your face (laying down). I wanted to like this, but I felt these things were deal-breakers. A Premium subscription is almost half the cost of the backbone itself. I would recommend it, but not for me.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No lag with controller input. Great buy! Now let’s just see how long it holds up.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Christmas present

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loved it. It was easy for her to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not fit S23 Ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do not pay attention to the affiliated links or paid advertising masquerading as a review. I bought one last Friday 9/15/23 and im returning it 9/17/23 because the one side is not symmetrical. I took my OtterBox off. I know you can hold it steady if you death grip it but it looks like it is not mad for S23 ultra. I bought it to play Call of duty mobile. Also, using a controller in that game changes everything the match up system is not right. Its required for cloud gaming, i did play Destiny 2 for an hour which was cool through Nvidia GeForce now but it used 7.6 gb of my mobile data PER HOUR. Back to the drawing board

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Back bones controller is a very good device

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backbone is fun. I have the pro 13 and sent off for the adapter since the cameras in the 13 doesn’t sit nicely in the controller. Controller and the app are awesome. Can’t believe the options and opportunities this provides. It is an interesting device

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Got wrong one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the wrong one it’s my fault I guess I wasn’t paying attention I was just so excited to get it for my son,just wanted to see him happy but I failed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of fun to bring my Xbox along basically and makes mobile games much easier to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift for gaming son.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. He really enjoys it. It attaches to his apple phone to create a gaming system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X-mas Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product for boys#christmasgift#niceprice#autism#

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome!!! I love it!! I play COD mobile and it’s like playing on a Nintendo switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using it. Especially when my wife is sleeping lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control is very good to make and fee like another games!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fix hardware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardware issue with trigger other than that amazing .

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an awesome on the go system, cloud gaming still needs some work but for the price it’s a great deal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Backbone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a ok iteam but it wants you to buy a subscription to play would recommend the gamevice instead for the same amount of money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best mobile controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is amazing it feels nice amd youre arms dont get tired so quickly. I would definitely recommend this to a friend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after a few months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completley unresponsive on my phone after a few months of use. One button will stop working then a few days later another button wont work. Now the entire controller doesnt work and just scrolls right. I emailed support with no response. Posted to their offical backbone reddit for support and they removed the post. Steer clear of this fraudy brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If you like call of duty bo2 dont buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to mich hype around this product, i know cloud gaming is in the beta position right now but cant play forza horizon 4 or 5 and nobe if the good call of duties are support

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I returned it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product didn’t end up working as well as I thought it would

    I would recommend this to a friend