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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1355 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,355 reviews
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, very portable ! Love the product! Must be familar with how to use it though,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Backbone works amazingly. Lets me play any games i want to. Even lets me play anygame i want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing. I keep forgetting that my phone is a part of this controller. I find myself looking for my phone while playing games. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my 8 year old and 14 year old and they both love it. Able to play games while traveling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing portable assistant to play the PlayStation 5 on the go….or in bed. Lag times aren’t bad with internet connection but the hardware is solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and very easy to use! Would highly recommend if your into mobile games!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Steam Link is your friend

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Emulating to my phone using steam link works fantastic, just have to deal with a few extra steps for getting them put onto your steam account and you’re golden.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift I ever bought my husband!! I even use it at times 5/5 recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs simple functional improvements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used with iPhone 12 pro max. The controller fits my phone but the camera bump is in the way. The controller comes with an adapter for the iPhone 13 pro, which I haven’t attempted to use yet. IMO this should not be an issue considering these iPhones have been available for over 2 years. Why not improve the form of the controller vs. including an adapter that I have to keep track of? Also, the joysticks are very short-throw, why? And, why is the controller so smooth? Why not add grip?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer kid’s dream

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gamer kids on the go. Can continue gaming while on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it. I enjoy playing both PlayStation and Xbox games on my phone with this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, 4/5. Need to take case off iPhone SE Gen 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and handy device. With a great wiFi connection, this device turns your phone into a gaming machine. It's a lot of fun with Xbox Game Pass Cloud, or streaming remotely from your Sony game console. I'm a casual gamer, I like chillin and playing solo campaigns. I won't reccommend for any try hard multiplayer fan tho, you will need a full controller for that. *Need to take off even the smallest cases off of your phone, if you have a silicone thin case it's not that much of an issue*

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lot's Of Fun..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Fun. You just have to purchase the BackBone App for $49.00 a year so you can use the main gaming menu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the backbone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It give the real game feel and its very clutch when im on the road traveling dont get behide on my career games on 2k i love it!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re out and you’re like me who just wants to stay at home or chill. This helps a lot! I can play games while i wait!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product! I use it to remotely play my PS5 all the time. Its a comfortable fit in my hands and feels natural as I play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his new backbone!! It works really well and my husband says he hasn’t had any issues, thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming on the go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he loves it. He can game on the go. No more stuck in front of his TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hubby loved the gift!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very useful when he has time to relax and play on his phone. He can take everywhere with him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition to game pass with phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can get this on sale is well worth it, buttons and sticks work very well, great for travel.

    I would recommend this to a friend