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Customer reviews

Rating 4.5 out of 5 stars with 1355 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,355 reviews
  • Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This electronic device seamlessly integrates innovation with user-friendly design. Its sleek aesthetics and intuitive interface enhance the overall user experience. With robust performance and versatile features, it caters to a broad audience. A solid choice for those seeking a reliable, cutting-edge device in the ever-evolving world of technology.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its good but there are better options

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really great for controllers if you want to stream to your mobile device it definetly has the feel of quality. Some caveats it doesnt work with alot of thick cases so if your the type to lock your phone in an otterbox your gonna have to take it out everytime. Additionally it doesnt work well with the iphone camera bump on the pro models so they had to put in a little rubber piece to account for it. Additionally it comes with a subscription plan not to play with the controller but it locks some stuff behind a 30 dollar a year plan but very specific use cases like using the controller as an external on ipad and their own proprietary homescreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the go play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great item to use on the go it’s easy to use and no batteries

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, a decent PSP experience

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well on iOS. Not very good on data, but with a good comnevtion, plays just like a PSP. It does not have the same vibe as a PS5 controller however. The vibrations and the way it works is not there. Not sure if they will add this in the future but people playing on console, will have an advantage on you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Backbone is a great option for handheld gaming. I didn't explore gameplay outside of PS remote play, but it gets the job done. The feel takes getting used to, especially the longer your screen is, but it's comfortable and the quality is good... I was able to mash buttons without any issues. I would recommend the backbone over using a dual shock controller and bluetooth to avoid latency.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has made on-the-go gaming a breeze. Not only does it work to play my PS5 remotely, but it is also compatible with mobile games that allow controllers. Only complaint I have is that it doesn’t always work on the charging aspect. It will not work with any Apple-made charging devices AT ALL.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great option for gaming on the go, or if someone else wants to use the TV and you just need to get a quick session in. I have great Internet access at home. PS5 remote play works really well. I have also had good success using it over hotel Wi-Fi. My only complaint is, I wish it was just a little bit thicker. The shoulder buttons are a little bit too close for my comfort.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he definitely loves the games you can play for free with the 30 day trial from backbone. It does lag when playing online and I have the top speed from Cox cable, which is the gigablast. We dont lag on our PS5's but when he plays the backbone he does. The games that you can play have great graphics and I would recommend to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Console/PC on iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It solves exactly the problem it should, opens up your iPhone to a lot more gaming possibilities. You will need an Xbox/PS/PC to stream from the respective platforms or a friend willing to download the games for you on your account with their device. The app and premium service are interesting add-ons. Would definitely recommend to anyone who mobile games regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld controller for iPhones I have the iPhone 14 pro max and the controller is amazing I’ll say that’s it’s really convenient if you don’t want to take your console anywhere well you take the backbone and you can charge your phone while on the backbone and a headphone if you want to chat with friends it’s great for Fortnite and cod and apex any shooting game it’s really great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Experience may vary

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt well built and worked well under optimal connection situations, however lag caused me to return it. Nothing wrong with the controller but the connection to PlayStation even on my iPhone 14+ with 300mb internet still experienced lag

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get A Backbone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for an earlier Christmas present and he said it was great. He said the controller was so easy to use. I had been looking at them for awhile and some places were kind of pricey for it but when I looked at Best Buy it was a no brainer, it was priced perfectly. I would buy it again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is really good if you can’t afford a ps5 or are just in love with play station products just connect your phone and it’s easy to play games and chat get your phone at the same time for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed this item, thank you for the service on this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps backbone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect piece for phone gaming, helps with ps remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have a new obsession

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay my on the go gaming girls ( especially moms who only have a bit of time here and there but still want to take care of them. I’m obsessed, and I mean obsessed. This thing goes EVERYWHERE with me. Lightweight, doesn’t kill my phone battery and the gaming options ???? I need 10 more just to make sure I never forget it anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable On-The-Go gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for on the go play. Works with pretty much everything in Apple Arcade

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but subscription isn't for me

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design of the product the but subscription model made me want to look into other products. The subscription does offer a nice app to see all games on your phone but adding another yearly subscription to go along with your others like PS and Xbox is not necessary.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some good criticism

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sticks on the buttons but I think it was the connect to the phone seems loose. Also you can’t use it with a case. But over all the experience with it was good. I do gotta say the analog since I am a PlayStation guy, should be make with the same height as a PlayStation controller. Maybe make variants for Xbox users.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the backbone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Being able to play with the full length version of console games on my phone is just great. My only gripe is when one of the knobs will get stuck turning in one direction. It doesn't happen often but it does happen. Still love it anyways.

    I would recommend this to a friend