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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 1349 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, compatibility, and quality of the One - PlayStation Edition mobile gaming controller. Many appreciate the smooth remote play functionality and the controller's comfortable design. However, some users experienced lag and connection issues, while others found the fit inconsistent for certain phone models. Concerns were also raised regarding the app and its subscription model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,349 reviews
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product- not conpatible with cases

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works way better than i imagined. But it doesnt allow you to keep a case on your phone or a protector on your camera with or without the provided adapter. It can still be used but doesnt fit as snug into the device

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So portable!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I can play my steam and ps5 games anywhere. It is so portable that I'm planning to cancel my steam deck reservation and just stick with these. I used ethernet port for both my PC and PS5 so I won't have problem connecting when I'm away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made gaming on the go quick and easy literally made me feel like I was home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best device for remote play/ cloud gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device! Anytime I want to game, I just whip this baby out start playing. It’s ease of use is unreal and the controls and buttons feel like any premium control. 100% recommend to anyone that loves to game on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pretty cool gadget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this thing! You still have to be close to your PlayStation to use it but he can play it around the house. Received it yesterday for Christmas

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Best Buy Employee

    Rated 5 out of 5 stars

    k

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as an alternative to the PlayStation Portal! You just need to install remote play app for PlayStation on your phone! Connects with ease!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Not a replacement for console gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is anazing. Plug it in abd start playing. But like the title says, remote play abd cloud gaming isnt ready to replace consoles yet. Its a fantastic extension for Xbox or PS to free up the TV, but it wont replace it completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly Mirrors PS5 iPhone for Remote Play

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his Backbone! It allows him to remotely play his PS5 on his cell phone when we go anyplace. I was impressed at how seamlessly the device mirrored his PS5 on his phone. The only downside with this purchase is that it will essentially be obsolete whenever we get him a new iPhone since the new phones come with a USB-C connection instead of a Lightning connection. I guess that when that time comes I'll either have to find a USB-C to Lightning adapter that is compatible with the Backbone or simply purchase a new Backbone that works with USB-C.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 4 out of 5 stars

    Good handheld for casual gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld for on the go casual gaming, or offline gaming. I get quite noticeable lag when I try to play online, definitely do not want to play Call of Duty with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best for mobile gaming!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best game controller for your phone! Better than using an actual game controller with having to use the Bluetooth. Just plug and play with this!!

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 4 out of 5 stars

    Good connection? Good experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually quite enjoyable depending on the quality of your connection. I would still be careful of games that require tight timing. There can still be some noticeable lag.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Muscle memory beware!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might be deemed "official" by Sony, but unless Backbone sends out an update to reflect the buttons, you're gonna struggle remembering A is X, B is O, etc etc. Genshin Impact in particular shows ABXY as if an Xbox controller were connected. Least you can remap the buttons, both in-game and in the Backbone app, where you can also receive firmware updates for the controller. And to those with a 13 or 14 Pro Max yes. There is an adapter so that it can fit your phone as well. Nice call on their part. And if it doesn't happen to come with one, it's easy to place an order for one through the app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming peripheral

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months of debate, i finslly ponied up snd bought one of these Backbones. My intent was to use it for playing older games (currently the original Final Fantasy VII), so sll i wanted was a functionsl controller, not concerned with the media stuff it comes with. As a control, this thing is pretty sweet, makes games so much more enjoyable than ising the touch screen. The backbone feels sturdy snd responsibe, well worth $100 IMO. That said, 2 weeks after i got this i upgraded to sn iphone 15 so now i need the usb C version. I liked the control enough to where i will cough up another $100 to get another.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great Alternative to Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Alternative to the Play station Portal at a much better price. I use it with my iPhone 13 and can stream through my PS5 seamlessly. Love this!!!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    BackBone Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the BEST controller I’ve ever used on my IPhone! I play CODM and it so amazing with this controller! Worth the investment! Very high quality!

    I would recommend this to a friend
  • Pros mentioned:
    Remote play
    Best Buy Employee

    Rated 5 out of 5 stars

    Mobile gaming

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed using the backbone because I could chill on bed without sitting at my desk playing games. Can use ps remote play and play arcade games that apple provide. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect For Mobile Gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect device for on the go gaming. I love that it’s the same look and feel as my PS5 at home. I do wish there were some grips or something for the bottom, feels kind of slippery at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller I have used on my iPhone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joysticks feel better than Nintendo Switch. Playing racing games or Call Of Duty works great, with Fornite was on iOS. The Backbone app works so good that my iPhone transforms in to a portable Playstation and Xbox. The Playstation theme is beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my husband who loves to game. He generally uses remote play on his laptop, but I figured this would be nice. It’s more portable, feels sturdy, the buttons are responsive, and easy to get setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8 yr old son loves it. He was amazed that he could play FortNite and Roblox away from home. Thinking about getting one for my grandson!

    I would recommend this to a friend