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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 211 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the ease of use and compatibility of the Backbone One controller with various games and devices, praising its USB-C connection for convenient charging and gameplay. Many appreciate its functionality with Xbox Game Pass and the ability to play games on the go, although some find the controller's size less suitable for larger hands. Positive feedback also highlights the controller's responsiveness and its minimal impact on phone battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 211 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for gaming on the go and even streaming games at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improve your Madden skills!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall satisfied with my purchase!! I have only used this to play Madden Mobile 24 so far, but do like the backbone app associated with it, that shows you what else is available in the Play store. The only downside to me is that I had to go to YouTube to find out what did what within the game. Overall battery usage isn't terrible either.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for playing Android shooting games. Call of duty is one of my favorites!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This sweet android companion

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Backbone Controller, a high-quality gaming accessory, enhanced my experience at Best Buy, where the excellent customer service and smooth purchase process made the transaction quick and satisfying.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Great Bluetooth controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for android phones works better then i yought it would great for emulators

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best thing if you are into gaming and you can take it anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Everything

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than i thought it would, now i can lay in bed and pc my pc!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    amazing gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gift for my son, my son loves to play on his phone, practiclly xbox handheald

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Noy worth the hype

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small for adult hands. Quality is good, but buttons are very clicky, very poor ergonomics...Kishi v2 is better. Used it once...I hated it.. but I missed return window...so I solid it at a loss.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Compatability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works real well with android and Xbox gamepass. Glad they made one for android.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Backbone for Android

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good if you have a updated phone otherwise its decent.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well fits almost all phones and with the right app you can play any game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome app and awesome controller!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these with my phone for a few years now. I had one with an iPhone 11, 14 Pro Mac. and now I am using this USB C verson with a Samsung Galaxy s23 ultra. In addition to the great controller, the App serves as a great console-like place to launch all of your controller supported games and game hubs from.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Backbone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great alternative especially on the go. Much easier than a full console

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't great but it wasn't bad. Took a little time to get used too but it gets the job done when you just want to game on your phone. Played fallen jedi all the way through using the xbox app on my phone. That was kinda cool. Anyways, Im just here for a drawling. If I give an honest review about this I have a chance to get a gift card. Wish me luck!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Blackbone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing thing is well worth its value... portable and functional

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this to just plug my phone in and play my xbox and playstore games

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming device for people that are on the go all the time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love it. makes mobile gaming easier...you won't be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Dog bone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome way to turn xbox hand held all for $100. Sone loves it

    I would recommend this to a friend
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