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$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1603 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,603 reviews
  • Rated 3 out of 5 stars

    Not compatible psremote play

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its my fault i didnt know the difference in the models, i got this bc of th3 color. This one does NOT have ps remote play capability. You need the white playstation model for it. Based on my research the white model works natively with ps remote play and xbox game pass. With the black one to get it to work with aysstatikn you can buy a 3rd party app for 6 bucks. I returned this one and got the white one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great toy. Not too durable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great item, just not sturdy enough. It get damaged quite easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Limited game compabiliry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issued with some games. But is not a bad product overall. Wish more games were compatible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THE BACKBONE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the backbone one, so i just preordered the backbone pro

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Too much locked behind subscription

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed to find some features locked behind a subscription such as using a USB C cable to use the controller on my iPad or Mac.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Nice Concept but needs more work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the system is a good idea but the controls seem a bit too wide and if you dont have high speed internet the console is slow to react/connect

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I returned it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have done more research before I purchased this. I didn’t realize the subscriptions involved in making it useful for me. Also, I may be doing something wrong but I didn’t like the way it took me to the App Store every time I tried to play an Apple Arcade game. Even if I even had the game installed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I returned this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have done more research before I purchased this. I didn’t realize the subscriptions involved in making it useful for me. Also, I may be doing something wrong but I didn’t like the way it took me to the App Store every time I tried to play an Apple Arcade game. Even if I even had the game installed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Backbone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. My s23 ultra didn't sit very tight in the controller but that did affect the controller at all.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Only works when connected backwards

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked well for about a month. Then it stopped connecting to my phone. After weeks of researching ways to fix it and talking to customer service from backbone i sent it in and got a new one. This one didnt wirk either. Customer service asked me to plug it in with the screen facing the wrong way and it worked… they said this is a rare thing and sent me another replacemt. Same thing happens. Doesnt connection unless it plugged in backwards LOL and now i cant get refund from them or best buy. Concept is great but the product does not work as its intended. Major let down

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does pretty well for what it is. Found it to be laggy for me and what I was playing. But think it would do really good for most mobile games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nicely on my Pixel 7 Pro with the included wider grip attachment. Bought for The Division, bit isn't working with it for me. Gabe is in beta so it's understandable. Haven't tried it with other games, but it feels great in hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too wobbly but can fit phone with case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The structure is too wobbly for my taste wonder if it can last long. Really like that I don’t need to take off my phone case to make it work and dont have to pay for the app if I don’t want to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Back bone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came quickly, we have not yet set it up, but my grandson was super excited to get it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile Control Refined

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controls for the phone, Interace is straight to the point and connections are solid. dedicated app does a fair job a consolidating all the controller experiences. Recomended for those that want to take mobile gaming seriously.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but not perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, wish it was more ergonomical to hold and was supported by more games ie KOTOR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can I complain that I does too much? Lol

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe this thing does so much. I'm a tech head and it allows you to play so many games from so many platforms, it is a breeze to use but overwhelming on what I want to play . Too good.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Bad button placement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that it was too small for my hands and the buttons felt uncomfortable. Especially the triggers and bumps.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for all ages!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted this to my brother-in-law for his b-day! He has an android phone and was super excited to be able to turn his phone into a mobile gaming system. He has 2 young kids at home and says that they are enjoying using it as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not for everyone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a Phone battery drainer and on top of it it works like describe i added a battery pack to mine

    I would recommend this to a friend