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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1604 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,604 reviews
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Backbone Concept

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has a great concept, however you need amazing WiFi or cellular connection in order for it to work. I tried it with my iPhone 15 pro max and I have the fastest 5G that At&T has to offer and it still would not connect to my PS5 that was in rest mode at home. The backbone was a waste of my money because I bought it for the purpose of using it on the go but I couldn’t get it to work without being on the same WiFi as my PS5.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone hand held ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its literally the best hand held for ur phone that i ever spent money on and the fact that u can play X box with out an X box thats really cool to me in my opinion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given as a Christmaa present. Husband is excited to try it out. Does take a while to set up and pair with your existing device/console.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works as advertised.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joystick is a bit light. Stress on USB-c port is a concern.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an awesome item and works fantastic one of the best electronics I've ever owned! A hand held Xbox its fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it !!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best adhd purchases I’ve ever made and I’ve bought some dumb things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got me and my son one. I love it and it's worth getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device love it bought it for my whole family

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Dont waste your money on this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Controller had horrible stick drift, it always would disconnect in the middle of games or would not work at all. Glad i got it on sale cause i just tossed it in the garbage

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Incompatable with iphone 16 pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might be good. But couldnt couldnt test on the iphone 16 pro. Camera gets in the way

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Backbone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine on Android but is small and uncomfortable in hands did end up returning

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all App Store games compatibles, specifically some of the most popular

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cool but not really an everyday use controller. If your on an fold z phone this too uncomfortable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality and bad customer service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot recommend this product. The controller malfunctioned after only 9 months of casual use (2-3 days per week for less than 1 hour at a time). I can no longer use the most of the buttons on the left side of the controller. I have attempted to reset the controller through the backbone app but they continue to be nonfunctional. I purchased the controller in December of 2023 and it malfunctioned in August of 2024. I reached out to back bone customer service in early September. They finally responded back in November. They will not replace the controller without a receipt.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Loses connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left the house and couldn't connect to the ps4 door the kid to enjoy while we drive

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tedious Requirements to Use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires removing cell phone case every time. Does not hold my Iphone 13 Pro Max well at all (Camera Hits). Once the PS Portal came out for $100 more this item became 5x overpriced in my opinion.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Goos for certain games

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i use call of duty in the run mode dont work very good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Money Grab

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted this to be better than it was. The membership being required to o use all the features is ridiculous. This was returned after a few days.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    False information

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says it can be used to comnect to ps5 but upon getting it and trying it. It does not conmect

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my birthday and was really disappointed on the backbone that it wouldn't work on my Z flip 3 it would constantly lag wouldn't connect and would sometimes turn the phone off completely. I was truly disappointed in the backbone.

    No, I would not recommend this to a friend