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Customer Ratings & Reviews

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Your price for this item is $79.99
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Customer reviews

Rating 4.4 out of 5 stars with 1474 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers admire the Backbone One controller for its portability, comfort, and ease of use. They appreciate its compatibility with various devices, including the iPhone 15 and Android phones. However, some users express concerns about the subscription requirement for certain features, the relatively high price, and the size and quality of the joysticks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,474 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. I only bought it to play Fortnite on my iPhone. Works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for USB-C phones / software is not a value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to use my iphone 15 pro max with this with no issues. I even was able to keep the case on my phone. I have the apple clear case that released at launch of thr iphone 15. I used both cloud gaming and remote play and I had a great time playing elden ring. No comfort issues wkrh controller grip. Only giving this 4 star tboigh becuse rhe backbone software is not worth the yearly cost considering what it does. Its nice to have all your games in one place and also benefit from voice chat within the backbone platform but for me, i have not friends on backbone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was great worked flawlessly but I did have one issue with the manufacturer of the product itself. It didn’t have anything to do Nothing with Best Buy themselves but this is my 3rd backbone I’ve had too buy. Around 6 months eventually one of the buttons will stop working and I have not dropped it or had any type of accidents with the backbone(I’ve tried recalibrating it etc multiple times) then eventually within that same day multiple buttons stop working. WHATEVER YOU DO BUY THE WARRANTY FOR THIS PRODUCT

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for steaming from my Xbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product so I could continue to use my Xbox while away from the house. Thankfully I picked up this controller for that purpose and it works great! I use it all the time and it in so convenient how it lets you charge your phone through it and it adds a headphone jack for some serious gaming sessions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for work

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it on breaks i just take it of my pocket slap it on my cell and play games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for playing on your phone or Tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was dead set on getting a Playstation Portal, because that was the official Sony product and I always want to buy the official thing. However, after the urging of a few friends, since I couldn't find the Portal anywhere, I picked this up instead. It hooks directly into my iPhone and lets me play not only my PS5 on my phone, but Game Pass games as well. The remote is super high quality, and requires ZERO charging. There are adapters in the box for different shapes and sizes of phones. The version I purchased will hold an iPhone 15 Pro Max without a case on it. There may be some cases it will work with, but mine is just a tad too big.

    I would recommend this to a friend
  • Pros mentioned:
    Button quality

    Rated 5 out of 5 stars

    Give your fingers a break

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely ergonomic. I was playing emulators with touchscreen controls, and I didn’t realize how much I needed this. The buttons have a nice click to them and the triggers are very responsive. The app compiles all your games that have controller support into one area, and it even suggests more from the app store or other cloud gaming services. You need the app for an initial configuration, but after that it’s plug and play. There’s no difference between the playstation branded one and the regular one, just the color. I got this one to match my PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. very easy to set up and use. the only downside, there is no track pad available. so if you are using the playstation remote, just remember you wont have access to the trackpad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Definitely recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little device to take with you on the bus, to work for your breaks and on vacation. Very fast, reliable and plays every game with buttons!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well worth it over the regular Backbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Does everything the base model does plus adds Playstation Remote Play support which is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Portability

    Rated 5 out of 5 stars

    Great Device for Mobile Gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality, portability, and ease of use make this controller a must have for mobile Iphone gamers. It also supports phones with cases now which was a nice surprise, highly recommend this device

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to carry around and works very good. A wireless option would be great though

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for mobile gaming.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to keep me occupied on a work trip for a week at a time without lugging around a console so I gave the backbone a try. It was great enough to play on for Call of Duty Mobile that I even bought Xbox game pass ultimate to play Xbox games on my phone even though I don't even have an Xbox. Pretty awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Makes mobile gaming so much better!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backbone makes mobile gaming so much easier than using your fingers. Especially on first person shooters. My only wish is that they made a bigger size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for mobile gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for mobile gaming! Been using it a bunch and there's no input lag

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for my mobile gaming addiction. Streetball Allstar.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Best!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST Gift for this Christmas, got this for my brother

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really impressed with how smooth and reliable this product has been. The design feels modern, and it’s clear a lot of thought went into making it easy to use. Setup was quick, and I didn’t run into any unnecessary issues. Overall, it’s been a great addition to my everyday routine.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awsome Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great device to take on the go and play wherever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Pretty Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm docking a star because this did not work out of the box with my iPhone 15 Pro. I had to go through and connect it to an Android device first and launch the app. I believe this updates the firmware. But that is absolute nonsense for a product that is literally labeled as the 2nd generation that SUPPORTS the iPhone 15 series. I've read that this impacts a small number of units. But I literally just got this a few days ago. That rant aside, it works really well. It definitely has a Nintendo Switch joy-con feel to it especially with the analog stick placement. I do wish it had some grip to it. It almost feels like it's going to slip out of my hand like butter at any moment. If it feels awkward to connect your phone to it, I'd read the instructions on the Backbone website. It made a lot more sense once I did it the intended way. Could just be a me thing. I'm dumb sometimes. lol The passthrough 3.5mm audio jack is a really nice touch. It does also have a USB-C passthrough for charging I believe, but I haven't had to use it yet. (iPhone 15 Pro battery is kinda awesome) I don't use a phone case, so I don't know how well it works with one. I've heard it can be hit or miss. I believe there are specific compatible cases you can get that work with this. I'd see the Backbone website for that. As a side note, if you're using a controller on your phone for the first time, try something like Minecraft first. I've noticed that some games require you go through their touch screen tutorial before you can even use a controller which is just silly. Minecraft doesn't. That's not the controller's fault and that might leave you with a false impression that it doesn't work. Overall, it's really cool. A bit expensive. But I think I'm gonna really enjoy having this the next time I have to sit and wait for car repairs. (It's inevitable...)

    I would recommend this to a friend