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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1584 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance and portability of the One (USB-C) mobile gaming controller. Compatibility, button quality, and comfort are also appreciated features. Some customers have noted issues with connectivity and size, but these concerns are less frequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,584 reviews
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great accessory.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, you better have a good to excellent internet speed for streaming playstation games on it. As a mobile conroller in general, good quality, and requires no extra charge requirements. Great for android users, an almost must buy for apple users.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves it playing with it constantly great

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well with my s25 ultra. It is hit or miss on when it works with my slim samsung case, but i have no issues using caseless. controls are similar to anyxbox or ps5 controler. using it to play cod mobile is awesome. definitely wish i had bought a lot sooner.

    I would recommend this to a friend
  • Cons mentioned:
    Size
    Best Buy Employee

    Rated 3 out of 5 stars

    Didn’t like

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like depends what ur using it for like cod Mobile or streaming steam/ Xbox games , nvida GeForce the sticks are to small there isn’t enough like deadzone in the joysticks especially cause you cant edit the deadzones it feels very inaccurate just connect ur ps5/Xbox controller to ur phone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really enjoys using this item with his phone. Works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice if your a console gamer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to play COD Mobile, nice piece of hardware, but if you're already used to using the phone screen for gameplay, there a bit of a learning curve adjusting to the backbone. I'm not a huge console gamer, prefer PC for FPS games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product… gave it as a gift to my kid…he loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs really smoothly & works great w/ a google pixel 9XL

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, and I couldn't ask for any more. Best gaming purchase I've made in a while.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Backbone is amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product so i can play my ps5 games off of my phone when its late at night and i cant sleep. Easy to attach to my android s24 ultra and once attached i open the ps remote app on the phone and ready to go. Easy as 1 2 3 and has been working great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone is good but get the warranty.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Backbone and you most assuredly will need the warranty. The unit itself works good but the trigger buttons do wear out after some time. That has been the same issue with the other units, so hopefully these newer units last longer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for faming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 11yr old who had gotten into mobil gmaing. He enjoys it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For he price the backbone is the best in its class!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good game for on the go! Christmas gift for 7year old and 9 year old

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Better than console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product, you can easily play any game with your phone, saves a lot of time, space, can take it anywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    controllers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best invention ever, playstation on the go!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to game anywhere and anytime, i love it so much

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good controller for the experience.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worked for all of the games I've tried regardless of platform. It's been a good so far. I don't like the gaps when connecting the device to it. It will have a little space on it. My case doesn't work with it, expected but bummer

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Okay product but needs some workarounds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional (usually) and makes gaming on my phone more convenient. However, I didn’t realize it was not designed to support my phone case, even with the adapters removed. So now I either have to buy a smaller case or repeatedly remove my current case whenever I want to play. Also it’s prone to randomly switching my phone to portrait mode when inserting a USB-C cable into the passthrough charging port.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility, Portability

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The latest version allows me to keep my iPhone case on and attach the backbone. Tons of gaming options with XBox, Steamlink, Delta, etc… I would recommend to any gamer that wants to game on the go.

    I would recommend this to a friend