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Customer Ratings & Reviews

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Your price for this item is $79.99
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Customer reviews

Rating 4.4 out of 5 stars with 1474 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Backbone One controller for its portability, comfort, and ease of use. They appreciate its compatibility with various devices, including the iPhone 15 and Android phones. However, some users express concerns about the subscription requirement for certain features, the relatively high price, and the size and quality of the joysticks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,474 reviews
  • Rated 4 out of 5 stars

    Great product with one small overcomable flaw

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is pretty awesome. I had to knock off one star because it didn't work with the case that I had on my phone when I bought the Backbone. My clear Otterrbox Symmetry case was too thick where the USB-C plug of the Backbone plugs into the phone (iPhone 15 Pro), so it would not connect to the phone at all. It seemed like it was just shy of making the connection. I ended up having to buy another case for my phone (3 in less than a month) to be able to make it work. Thankfully, I had just bought a lightning version of the Backbone for my son's iPhone 12 mini one day before buying mine, and it worked great with the case he had on his (JETech Magnetic Case bought on Amazon), so I just bought one of those cases and now the backbone works as advertised. If I had one suggestion for Backbone, it's to make the USB-C plug protrude a sixteenth of an inch or so farther so than it can work with thicker cases. That being said, the improvement they made from Gen 1 to Gen 2 of adding the included swappable magnetic adapters to allow for phone with cases on in the first place was my deciding factor in buying this controller. The Gen 1 Backbone not supporting a phone with its case on was a deal breaker for me. Seriously, who wants to take their case off every time they want to play some games more conveniently? It kind of defeats the purpose. So, I'm glad they addressed it, but they do need to address the small flaw I mentioned above for Gen 3. Overall, it is a very good product, and I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming on the go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatvfor my phone. And i also use it for photos and videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too convenient!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge gamer and provably one of the most convenient pieces i have. I can literally game any where and the quality is really good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Games on the go!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With work, I hardly have time to play! Scratch, that make note time. Gaming i'm a go for me, straight off my cellphone. That is comfortable and is literally not awkward at all! Great quality. And easy to use! Plus when I do get my PS5 Pro i'll be ready to rock and roll!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backbone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed you have a strong wifi. Haven't been able to play my ps5 but connected to a friend xbox and the experience was great.

    I would recommend this to a friend
  • Pros mentioned:
    Button quality

    Rated 5 out of 5 stars

    improved in all the ways it needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a better improvement on gen 1 first not having to take off the case from your phone to use it is the best I use slim case my magbak case to my mous case that thicker work with it on have to take the adaptors off but it fits and it don't feel like im going to break it it comes with adaptors for all the iPhone 15 models and there easy to install them on the controller the buttons are improved too no more gloss feeling a matte feel on it guess a better feel and help with game play

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Lots of Fun!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this so we can go portable. Lots of Fun! Wish we know the new one was coming out soon, we might have waited, but still worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my son! Too much to be carrying game consoles on road trips or vacations. This is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device really helps with the flow of the game play using the phone

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fun for the son

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for on the go. This makes long car rides so much easier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great accessory to have for your cellphone. Makes playing games way better than touching your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Portability

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the PS Portal , but instead about this and I have to say I’m happy with it , easy to use , comfortable! And I bought cheaper on Black Friday !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great has a lot of features i use it to amazon gameing or.luna on my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works really good for call of duty mobile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backbone is amazing, with one small exception. I use the otterbox defender case on my phones and if they allowed the backbone to open just another 1/4 inch, it would work with the case on it. I use s short cable to attach the backbone to my phone on a small stand so i don't have to take the case off to play. Other than that, this is well worth the purchase to play with much better control than using the on screen buttons for call of duty mobile.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Portability

    Rated 4 out of 5 stars

    Great handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome away from home gaming system to have handheld for anywhere I am easy to use feels like I'm home gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good controller, didnt work for the game that i wanted but the games that i did play worked perfectly fine with this .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never actually bought a controller like this before I’ve always used consoles but overall it works 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My All Time Favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly always loved this controller. Each time I get one, I sell it and end up buying another one. This time since it’s a PlayStation edition I’ll keep it for years!

    I would recommend this to a friend
  • Pros mentioned:
    Button quality, Portability
    Best Buy Employee

    Rated 3 out of 5 stars

    Meh

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons feel good, gameplay is good if you have good connection, super easy to setup, my biggest issue with it overall is that if you have an android (I'm using Pixel 7 Pro) you get black bars on every game due to the taller but slim screen profile that most Androids share and on an already small screen it makes a large difference.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS5 Backbone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very useful on trips and multiple uses, like playing on the go and with a good price you are able to get great value out of it.

    I would recommend this to a friend