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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1586 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance and portability of the One (USB-C) mobile gaming controller. Compatibility, button quality, and comfort are also appreciated features. Some customers have noted issues with connectivity and size, but these concerns are less frequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,586 reviews
  • Pros mentioned:
    Button quality

    Rated 5 out of 5 stars

    I recommend if playing mobile games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good, buttons and triggers are good, joysticks feel nice. Easy pair with phone.

    I would recommend this to a friend
  • Pros mentioned:
    Button quality, Portability

    Rated 5 out of 5 stars

    Good to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love playing my game on these really easy to setup and use. The bottom are Decent and the joy sticks is ok

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice hardware, feels very basic for the high price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice device - but the Backbone paid service is silly. This should be a one-time charge, not a service for something so basic. It's a shame Backbone is greedy - the hardware is nice but within a year there will be a dozen competitors priced 1/2 this or less, and there will be alternatives for the software that don't require a subscription. That being said, great to use, just don't pay for the service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok but hardware is fragile

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought this this three times but I still love it. Specially certain buttons just die completely. Like my left two triggers. By downward D-pad and it constantly causes phone to screenshot. I would try the pro but I’d feel crazy paying that much.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. I only bought it to play Fortnite on my iPhone. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well worth it over the regular Backbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Does everything the base model does plus adds Playstation Remote Play support which is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Convinent and fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cause i was starting AIT and didnt want to bother with having a console taking up space. im able to play whenever and wherever. I dont have to bother setting up anything just plug and play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the backbone, was skeptical at first because ive tried other similar items, but thlhe backbone feels like an actual console controller. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great I love it I use it everyday 24 hours during the day

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. I use it to play warzone. No noticeable lag and very easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    game anywhere....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its compact and travels well and easily...i can play anywhere i go and there is zero delay with gaming input....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Remote Play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller option for remote play and android gaming. Half the price of PS Portal. $70 price point would be ideal

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical about the backbone at first because I was not sure how it would work but I can say I'm very happy with how that works. I like that I can play my PS5 when I'm not even sitting in front of it and playing on a high-tech phone like I do, the Z fold series, the quality is even better because of the big screen and the great picture. The connection is very quick and so is the response time and handling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat little device, for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, as long as your phone can hang. Very sturdy. You don’t necessarily need a subscription but to unlock the full potential you do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good But Not Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Can charge phone while playing. Lightweight. Dedicated app for game libraries across multiple gaming platforms. Small controller that should fit most hands BUT didn’t feel uncomfortable in my giant hands. Cons: Way too expensive. Thumb sticks feel very cheap and a step behind even jocon sticks. Controller itself feels cheap itself and the price makes it feel even worse. While it can charge your phone while playing, more than likely it will just keep your phone at the charge it was when you plugged it in, it just can’t keep up charging while gaming unfortunately. No feedback. No vibration or anything with the controller, it’s annoying for those that want to feel something while gaming. The app doesn’t do the best job organizing your games or “remembering” your game library and the fact that you’re FORCED into a trail subscription to use the app is outrageous. Overall the controller feels cheap, doesn’t accomplish much besides being a gamepad for your phone and feels way overpriced. Honestly this controller feels like it should be $20 or maybe $30. It gets the job done but you won’t feel like you got your money worth.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to carry around and works very good. A wireless option would be great though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Games and editing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my son wanted. He uses it for playing video games but is also able to use it when editing some of his movies. He said this makes it easier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for mobile gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for mobile gaming! Been using it a bunch and there's no input lag

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best Thing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing for me because im an over the road trucker who likes to play video games on my downtime. It is definitely worth the buy for on the go gaming. It’s small and compact easy enough to use and brings me joy to be able to play video games with my kiddos while im away. Totally love this product best Christmas present i bought myself this year i would definitely suggest it to others who enjoy on the go gaming its quick and easy enough set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter absolutely loved this. Can’t be thankful enough to the Best Buy staff helping this momma with this informative purchase

    I would recommend this to a friend