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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1586 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance and portability of the One (USB-C) mobile gaming controller. Compatibility, button quality, and comfort are also appreciated features. Some customers have noted issues with connectivity and size, but these concerns are less frequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,586 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this i can watch a movie / show and play at the same time easy to use and works amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backbone Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this item a four star review because I had a problem. I have a Motorola Moto g stylus 2023 5g; but, I couldn't play the games I wanted to play. Like GTA, Red Dead Redemption, etc.. Everytime I would get a message stating "Your device is not compatible". Great if you have young ones, though.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Lots of Fun!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this so we can go portable. Lots of Fun! Wish we know the new one was coming out soon, we might have waited, but still worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with my iPhone, really just for the simulators. I think it’s a great option and everything just works well. I had some thumb fatigue from pressing the buttons on the right side since it’s takes some time to break them in. They are a bit stiff at first, but after some uses, it’s no longer an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for my mobile gaming addiction. Streetball Allstar.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for on the road gaming. I use it everyday and its still hasnt lost its value

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect to play!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent product, I can carry anywhere, it works incredibly!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awsome Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great device to take on the go and play wherever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Backbone rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a little over a month of gaming my back left side seems too have went out my L2 Button And left stick went bad i dont know how but sadly it happen overall it was very good in the beginning it has so many good features im just upset i need a new one so soon maybe i will get a pro next time im always on the go mobile gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great handheld, very practical

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this thing a lot more than i thought i would. Play a lot of xbox streaming and cod mobile. Only giving 4 stars because i think the price is a little high, i think 75 woukd be more appropriate with sales in the 50 range. Joysticks and other buttons are notb100 dollar quality, aith that said its my favorite ofthe models on the market and id still recxomend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone is great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for what it is. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product worked as intended does the job well

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Smoot

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable , slick and connects with stuff you already own. My favorite thing about it is playing games with my own AirPods or Bluetooth headphones that already pair to the phine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for remote gaming. If you have a top speed home internet connection with an unlimited mobile data plan. Plus your Steam library is extensive like my 16TB worth of installed games, Then this is a no brainer. The only Con is for the price, the inclusion of backlit keys should be standard.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS5 Backbone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very useful on trips and multiple uses, like playing on the go and with a good price you are able to get great value out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device really helps with the flow of the game play using the phone

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance

    Rated 5 out of 5 stars

    Neat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, works with z fold 5, hard to figure out some of the layouts for games. Works as intended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really impressed with how smooth and reliable this product has been. The design feels modern, and it’s clear a lot of thought went into making it easy to use. Setup was quick, and I didn’t run into any unnecessary issues. Overall, it’s been a great addition to my everyday routine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I needed a backbone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly works better than I thought it would. I never really enjoyed games on my iPhone and I’m a really big mobile game user. But when I got my iPhone 15 pro max and I heard what my iPhone was capable of doing I had to try the backbone out and it blew my mind when I loaded up death stranding. It’s just an amazing experience. And the backbone makes playing games on the phone way more enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplicity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple setup and convenient to use with my phone when I don’t feel like using my PS Portal

    I would recommend this to a friend